Food and Beverage Supervisor

Job description

Discover a 4-star visit to our hotel in Central London

Treat yourself to a blend of comfort, style and convenience at the London Marriott Hotel Marble Arch. Brimming with 4-star amenities, our hotel situates you in the bustling Marylebone area of Central London, within walking distance of many of the city's most captivating destinations. Make yourself at home in our spacious, well-designed accommodation; each room features a flat-screen TV, a well-lit work desk, deluxe bedding, high-speed Wi-Fi and more. In addition, we provide a state-of-the-art Leisure Club with a fully equipped gym and a heated indoor pool. Guests seeking the perfect venue for a business meeting or social occasion will be delighted with our contemporary, light-filled event space and our knowledgeable planning and catering teams. And thanks to our hotel's unparalleled location in Central London, you can easily visit landmarks like Buckingham Palace, Marble Arch, Hyde Park, Oxford Street shopping and Paddington station. The experience is yours to enjoy at the London Marriott Hotel Marble Arch.

Desired profile

Job Summary

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.