FLEX Senior Program Specialist, Marriott Bonvoy Moments

Job description

This is a temporary position.

JOB SUMMARY

 

Marriott Bonvoy encompasses Marriott International’s extraordinary portfolio of brands – including the largest collection of luxury properties, award-winning loyalty program, Homes & Villas by Marriott International, online retail shop with 13 branded boutiques, and access to endless experiences.

The Flex Senior Program Specialist, Marriott Bonvoy Moments is an integral part of the Global Sponsorships & Experiences team – supporting the activation of the Marriott Bonvoy Moments platform. This role supports the Sr. Director, Marriott Bonvoy Moments and provides support on Moments marketing, data organization, administrative processes, invoice & contract processing, meeting planning, scheduling, communication, and maintaining organized central files on shared drives. 

 

CANDIDATE PROFILE 

Education and Experience Required

·       4-year degree from an accredited university in Business Administration, Marketing, or related major 

OR

·       High school diploma or GED AND 2+ years of relevant professional experience in marketing or related function, demonstrating progressive career growth and pattern of exceptional performance.

·       Strong project management and organization skills 

·       Demonstrated ability to deliver results, effectively prioritize and execute tasks in a high-pressure environment.

·       Professional demeanor, capable of expressing confident, independent judgment.

·       Proficiency in Excel, PowerPoint, MS Teams and other software for simple editing  

Education and Experience Preferred

·       Relevant work experience in the areas of brand management, marketing or project management 

·       Experience managing events, logistics and admin processes

 

CORE WORK ACTIVITIES 

Marriott Bonvoy Moments

·       Manages Moments pipeline and calendar in collaboration with agencies, continent, and brand teams.

·       Helps to execute and host Moment experiences.

·       Assists with ongoing reporting and tracking of the Moments platform, working in excel and PowerPoint to draft various deliverables. 

·       Assists with the overall operational effectiveness of the Moments platform (inputting experiences into and pulling reports from CMS, member comms, asset management, billing and invoice submissions, etc.).

·       Monitors Moments shared inbox, triaging and fielding member questions as needed. 

·       Assists agencies and continents with various member needs and necessary refunds.

·       Supports various marketing needs, collecting and collating inputs/approvals from various stakeholders across owned channels

·       Manages ongoing Moments Teams folder organization and uploads Moments creative assets to Box. 

·       Manages ongoing Moments data & taxonomy organization.

·       Assists with management of Marriott Bonvoy Moments assets (photography, video, presentations, guides, etc.)

·       Supports team with meeting planning and scheduling, including conference room booking, AV needs, catering, etc.

·       Supports the team with process and work allocation to ensure smooth financial management – including billing and invoice submissions, and budget tracking.

·       Provides support with creation and management of presentation, reporting and meeting decks, including organization of presentation archive and slide/image library.

 

Tours & Activities

·  Assists Tours & Activities team with marketing activities

 

The pay range for this position is $24.23 to $40.96 per hour.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.