FLEX Manager, Ad Operations

Job description

This is a temporary position. 

As a FLEX Manager, Ad Ops you will play a pivotal role in Marriott’s future by developing processes to execute and scale advertising operations across MARRIOTT MEDIA, Marriott’s fast growing commerce media network. You will provide critical media management functions for advertising campaigns and will serve as the point of escalation for any issues with ad deployment or performance. You are expected to be versatile and willing to tackle complex technical problems to ensure the media program scales and grows efficiently and effectively.

Reporting into the Sr. Manager, Ad Ops Lead, you will be responsible for supporting the end-to-end execution of advertising campaigns across MARRIOTT MEDIA’s owned digital (web, email, app), offsite digital (programmatic & paid social), and on-property (guest room TV, Wi-Fi Portal). This role includes managing campaign setup within internal platforms, supporting QC / deployment reviews, confirming campaigns align with best practices, and ensuring internal and external stakeholders are engaged in operations as needed. You are someone with a growth mindset and one who truly thrives in a fast-paced environment undergoing ongoing transformation. You are naturally curious and stay current on the MarTech / AdTech ecosystem, digital marketing, and commerce media landscape.

CANDIDATE PROFILE 

Education and Experience Required

·  4-year degree from an accredited university in Business Administration, Marketing, or related major
·  3+ years of experience in digital media and/or retail/commerce media with a strong product or operations background
·  1+ years of experience with ad-serving technologies (e.g., Google Ad Manager, Koddi, Magnite)
·  Strong understanding of programmatic, managed service, on/offsite advertising, and online advertising operations and technology
·  Fluent in digital media and online measurement: impressions, CTR, CPMs, eCPMs, uniques, pageviews, visits, viewability, demo comps, etc.

Education and Experience Preferred

·  Master’s degree from an accredited university in Business Administration, Marketing, or related major
·  Familiarity with HTML, JavaScript, and browser developer tools for QA & troubleshooting purposes
·  Familiarity with display, search, and social advertising and key platforms (e.g., Google Ads, Meta, etc.)
·  Familiarity with demand-side platforms (e.g., The Trade Desk, Google Display & Video 360, etc.)
·  Knowledge of digital media channels, operations, and online advertising 

CORE WORK ACTIVITIES 

Primary Activities

·  Support all aspects of campaign production & execution, including ad unit development, campaign creation, trafficking tags & creative, targeting implementation, and campaign QC.
·  Create process mapping and support the development of operational roadmaps & document considerations for potential solution integrations and technology deployments.
·  Work closely with Product team and technical providers to ensure delivery and flawless execution of campaigns.
·  Directly support troubleshooting & reconciliation processes, serving as the escalation point around all operational issues.
·  Review and analyze campaigns daily to ensure full delivery and optimize performance.
·  Oversee advertising operations performance metrics and produce regular reporting to identify potential optimization opportunities.
·  Provide Sales & Media Planning teams with campaign insights and recommendations to improve performance and pacing.
·  Collaborate with the billing team to ensure Ad Operations processes & reporting enable the billing team to execute invoicing, reconciliation, and reporting.
·  Collaborate with the creative team to ensure that all campaign creative needs are fulfilled on time and to advertiser & Marriott’s specifications and standards.

 

The pay range for this position is $44.90 to $56.11 per hour.                                                                                                                                                                                                                                                                  

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.