FB Captain-Bel Etage - The St. Regis Jakarta

Job description

POSITION SUMMARY

Our roles extend beyond serving food and beverages; they are about orchestrating refined dining experiences that reflect the standards of a five-star luxury hotel. As a Food & Beverage Captain, you play a key leadership role in ensuring that every guest journey in our All Day Dining Restaurant is seamless, personalized, and memorable.
The F&B Captain leads service operations on the floor, guiding and supporting the service team while maintaining close coordination with the kitchen to ensure smooth and timely service. From overseeing table setups and service flow to engaging with guests and anticipating their needs, the Captain ensures that each interaction feels effortless and elevated. By being present, attentive, and proactive, the F&B Captain transforms daily dining into a distinguished hospitality experience.
In addition to service excellence, the F&B Captain upholds all company policies, safety, and security procedures, promptly reporting maintenance issues, incidents, or unsafe conditions to management. The role requires maintaining impeccable grooming and professional appearance, safeguarding confidential information, and protecting company assets at all times.

The F&B Captain welcomes and acknowledges all guests in accordance with brand standards, communicates clearly and professionally with both guests and colleagues, and fosters strong teamwork to achieve shared service goals. Consistent adherence to quality standards is essential, along with the physical ability to stand and move throughout service periods, perform light lifting, and assist with operational tasks as needed. Other reasonable duties may be assigned by Supervisors or Management to support overall restaurant operations.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.