Food and Beverage Supervisor - Franchised

Job description

Job Number 24072044
Job Category Food and Beverage & Culinary
Location Cotton House Hotel Autograph Collection, Gran Via De Les Corts Catalanes 670, Barcelona, Barcelona, Spain VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, Hotel GV 670, S.L. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

 

Job Description

 

·  Supervise the daily operations of the food and beverage department, ensuring smooth and efficient service delivery in our Cotton House hotel 5* from Autograph Collection, where history meets luxury in the heart of Barcelona. Housed in a beautifully restored 19th-century landmark, our hotel blends timeless elegance with contemporary comfort to offer guests a truly unforgettable stay.
·  Train and mentor staff members to uphold high standards of customer service and product quality.
·  Oversee the setup of dining areas according to established guidelines and ensure adherence to hygiene and safety protocols.
·  Assist in managing inventory levels, ordering supplies, and controlling costs to optimize profitability.
·  Handle customer inquiries, feedback, and complaints promptly and professionally, striving to exceed guest expectations.
·  Collaborate with the management team to develop and implement strategies for enhancing the dining experience and increasing revenue.
·  Maintain a positive work environment by fostering teamwork, communication, and mutual respect among team members.
·  Perform other duties as assigned by the Food and Beverage Manager.

 

Job Requirements:

 

·  Previous experience in a supervisory role within the food and beverage industry, preferably in a luxury hotel or upscale restaurant environment.
·  Strong leadership and interpersonal skills, with the ability to motivate and inspire team members.
·  Excellent communication and customer service skills, with fluency in English and Spanish.
·  Knowledge of food and beverage operations, including service techniques, menu planning, and wine service.
·  Familiarity with point-of-sale systems and other relevant software applications.
·  Flexibility to work evenings, weekends, and holidays as required.
·  A passion for hospitality and a commitment to delivering exceptional guest experiences.

 

If you're passionate about food and beverage service and have the skills and experience to excel in this role, we'd love to hear from you! Please submit your resume and cover letter to