F&B Service Expert (Sales)

Job description

POSITION SUMMARY

Job Overview   

·  Spearhead sales-related and revenue generating activities for the F&B Department in close coordination with the Sales and Marketing department.
·  To work closely with the F&B Manager for the planning of all F&B related hotel activities.
·  Report accidents, injuries, and unsafe work conditions to manager. 
·  Follow all company policies and procedures; ensure personal appearance is professional; maintain confidentiality of proprietary information; protect company assets.
·  Welcome and acknowledge all guest according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
·  Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
·  Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
·  Comply with quality assurance expectations and standards.
·  Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, walk for an extended time.
·  Perform other reasonable job duties as requested.
·  Perform general office duties to support department (e.g., filing, sending emails, typing, faxing, and copying)

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.