F&B Service Expert
Melbourne (Melbourne) Hotels - Restaurants
Job description
POSITION SUMMARY
As Marriott International’s flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Food & Beverage Service Expert, opportunity awaits.
Position Summary:
· Assist with the restaurant service period, tending to the guests and exceeding their expectations.
· Engage and inspire guests throughout the complete food and beverage experience.
· Maintain outlet cleanliness and ensure all checklists are completed daily with a focus on attention to detail.
· Understand guest requirements and deliver service excellence with each customer experience.
· Collaborate with your Food and Beverage team in general operational tasks.
· Assist with the bar service period, tending, stocking, and cleaning the bar.
· Fulfill any special banquet event arrangements requested by guest and attend to in-house events.
· Replenish buffet items to ensure consistency and freshness in presentation from opening to closing.
· Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings.
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About You:
· An up-to-date RSA
· Relevant experience in a similar role
· Working rights in Australia
· Enthusiastic to escalate your career.
· Self-motivated, driven and energized in a fast-paced environment.
· Armed with smart solutions and a can-do attitude.
Our Benefits:
· Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends.
· Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month.
· Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group.
· Genuine care for associates’ physical, emotional, and financial wellbeing through our Employee Assistance Program
· Opportunity to receive Employee Referral Incentives and get paid for working with your friend.
· Work for the Largest Hotel Network in the World which values equality, diversity, and inclusiveness.
Marriott Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.