F&B Service Expert - Bartender

Job description

Your new career at the London Marriott Canary Wharf Hotel & Executive Apartments - G&T Bar and Lounge!

London Marriott Hotel Canary Wharf is ideally situated on the waterfront, just moments from the Canary Wharf Jubilee Line tube and West India Quay DLR. Part of Marriott International, the world’s largest and most celebrated hospitality brand, our five-star hotel is the perfect place to take your career to a whole new level.

Position Summary

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

What you’ll do

·  To ensure that the Bar area is prepared and ready for service as per department checklist.
·  Menu knowledge is essential. To be able to recommend and to “sell” menu items using suggestive and up-selling techniques in a professional manner. 
·  To ensure that food and drinks are served in a consistent manner, in line with standard presentation for food and drinks
·  To follow the clearing procedure and ensure all room are cleared after each shift

What we’re looking for

·  Ability to relate to guests and make them feel welcomed
·  Attention to detail and ability to fulfill orders correctly
·  Ability to work in a fast paced environment, dealing with multiple requests at the same time
·  Practical bartending skills, such as using cocktail shakers or beer taps
·  Creative skills to mix new drinks or suggest innovative pairings
·  Confidence and knowledge to comply with legislation and in-house riles 
·  Mixology or hospitality qualifications
Perks you deserve
·  Discounted accommodation at Marriott properties across the globe
·  Discounts at Marriott F&B outlets across the globe
·  Free on duty meals
·  Free uniform & dry-cleaning service.
·  Free enrolment to BenefitHub providing you with access to unlimited deals of retailers and more.
·  20 days holiday increasing with service (excluding bank holidays)
·  Employee Assistance Program
·  Training and Development opportunities

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.