F&B and Event Service Expert (Wine Captain)

Job description

Wine Captain (Chinese or Russian Speaking)
Position Summary

As a Wine Captain , you will play a key role in curating an exceptional dining and event experience for our guests. Your expertise in wine service, paired with your ability to communicate in Chinese or Russian , will enhance the overall F&B experience, ensuring guests receive personalized recommendations and impeccable service.

From setting up banquet events to guiding guests through wine pairings and coordinating with the culinary team, your role is to make every dining experience seamless and memorable.
Key Responsibilities
·  Provide expert wine recommendations to enhance guests’ dining experiences.
·  Assist in creating and updating wine lists and pairing menus.
·  Set up and maintain dining and event spaces, ensuring all service materials are in place.
·  Communicate with kitchen and bar teams to ensure smooth service.
·  Engage with guests, taking orders, serving food and beverages, and responding to special requests.
·  Maintain a high standard of cleanliness and organization in all work areas.
·  Adhere to company policies, safety procedures, and sanitation standards.
·  Report maintenance issues, accidents, or unsafe conditions to management.
·  Support team members and foster a positive working environment.
·  Perform additional tasks as assigned by supervisors. Qualifications & Requirements
·  Experience: Minimum 1 year in a similar F&B or wine-related role.
·  Language: Fluency in Chinese or Russian is required.
·  Skills: Strong knowledge of wines, excellent guest service, and attention to detail.
·  Physical Requirements: Ability to stand, walk, bend, and lift up to 25 pounds as needed.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.