Executive Housekeeper

Job description

JOB SUMMARY

Responsible for operations, management and administration of Housekeeping department.

 

JOB DUTIES & RESPONSIBILITIES

·  Liases closely with related department e.g. Engineering and Front Desk to ensure the operation of the department, as a whole is coordinated.
·  Manages the administrative and operational aspects of the Laundry Department with the assistance of the Housekeeping Manager Laundry.
·  Plan and implement policies and guidelines with the objective of maintaining quality service and standards to an acceptable level on guest’s satisfaction scores.
·  Prepare the annual budget for Housekeeping and thereafter monitors cost throughout the year to contribute to a healthily income statement.
·  Purchases goods and services for the department at economical prices while maintaining quality.
·  Recruits staff for the department according to recommended par level.
·  Responsible for training and development of all associates.
·  Counsels staff and takes disciplinary action where necessary.
·  Ensure flower supplies, fresh or artificial are economical, presentable and timely delivered.
·  Co-ordinate Hotel projects, e.g. carpets, rooms re-do etc. to ensure work is completed smoothly and on time.
·  Oversees the various inventories required by Housekeeping and reviews all inventory results.
·  Attends related meeting, represent department when required.
·  Any other duties as may be assigned from time to time.

 

JOB REQUIREMENTS

·  Minimum Degree in Hotel Management
·  At least 5 years of hotel’s Housekeeping leadership experience.
·  Great interpersonal skills
·  Great communication skills
·  Multi-tasking skills
·  A strong team-player
·  Great leadership skills
·  Able to start work within short notice period

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.