Events Sales Manager 宴會業務經理

Job description

POSITION SUMMARY

【 Purpose of Role 】

Events Sales Manager performs key functions such as handling events and customer service, bookings of all types of non-residential events from various sources of leads, soliciting business, sales call and administration.  Through proper handover process, Events Sales Manager also manages entire MICE groups (both rooms and events) after the contract is signed by Sales Managers. 

 

Events Sales Manager interfaces with the hotel management (Director of Events, Director of Sales & Director of Sales & Marketing) to report on operational matters, personnel issues, individual sales and service performance; as well as market survey related to Events Sales department.

 

【 Cast Key Responsibilities 】

1.To prepare correspondence to customer, create internal booking reports, keep and maintain accurate files and Delphi information.

2.To handle assigned sales demarcation (in accordance to industry type).

3.To plan and execute W Happenings events (per assignment). 

4.To liaise with Sales team on file handover for rooms / events / meeting execution.

5.To work effectively with Sales Managers to ensure set revenue goals and client satisfaction are achieved.

6.To monitor group room attrition and communicate closely with the client on changes.

7.To liaise with clients on all final meeting information and prepare group resume, rooming list, meeting run down summary, BEO production and dissemination.

8.To ensure client billing accuracy and payment follow up.

9.To ensure events activities postings are updated in Delphi and followed up on accordingly.

 

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.