Events & Group Sales Coordinator - The London EDITION

Job description

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.

Desired profile

Qualifications :

The London EDITION are looking for a motivated, goal driven and organised Events & Group Sales Coordinator.

As Events & Group Sales Coordinator you will handle social and local corporate catering opportunities . You will ensure that business is turned over properly in a timely fashion for quality service delivery. You will achieve catering revenue goals by actively up-selling each business opportunity. You will also implement the brand's service strategy and brand initiatives in all aspects of sales process and drive customer loyalty by delivering service excellence throughout each customer experience.

Main responsibilities will include:

- Planning of all groups once after contracting stage.

- Looking after cancellation revenue, reward points and commission payments.

- Performing general office duties to support the Event SalesTeam (e.g., filing, sending emails, typing, faxing, copying).

- Preparing sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).

- Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.

- Answering guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).

- Serving as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

We are looking for a dependable person who is able to multi-task, works well with others and has excellent time management.

WHY WORK FOR EDITION?

· Free gym membership
· Exclusive benefits and discounts in the neighbourhood
· Discounted room nights, meals on duty, uniform provided and laundry service
· Amazing staff parties once a month
· Weekly wellness hour
· Free meals & Laundry
· 28 holiday days (including bank holidays)
· Referral scheme (up to 500 GBP for every chef you recommend)
· A unique opportunity to be part of an award-winning brand where we celebrate your unique talent
· World class training and development such as free language courses and much more
· A platform to shine - we recognise and reward high talent

EDITION is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. EDITION does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.