Director of Sales - Franchised

Job description

Additional Information: This hotel is owned and operated by an independent franchisee, Johnson Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Salary plus Bonuses
Department: Other
Location: Residence Inn & Fairfield San Jose North - Silicon Valley (656 America Center Court, San Jose, CA 95002)
Division: Johnson Brothers Hospitality
Hours Per Week: 40

Job Description
SUMMARY:

Responsible for generating top line revenue to meet or exceed budget expectations. Responsible for soliciting, negotiating and creating new corporate sales accounts as well as maintaining the current corporate client portfolio of two properties. Lead the Sales team which is additionally comprised of the Sales and Events Manager and Sales Coordinator. Work closely with the General Manager and Corporate Sales Leader to develop an effective business/marketing plan.

 

ESSENTIAL FUNCTIONS:

 

Assist with making sales environment conductive to learning. Participate in associate functions, client and guest events, and community events
Assist with developing and maintaining the business/marketing plan, budgets and forecasts with General Manager and Corporate Sales Leader
Qualify leads and prospects gained from tele-prospecting, cold calls, sales blitzes, and other lead sources
Properly utilize MarRFP, MAMS, SalesPro and other brand and corporate sales tools
Make outside sales calls
Participate in joint revenue calls with General Manager and Corporate Sales Leader
Cultivate lead sources
Network with prospects to uncover other decision makers 
Establish and maintain close contact with Top and Target accounts through phone calls, appointments, tours, written correspondence and entertainment. Asses future and current needs of the client
Monitor production of all top accounts and evaluate market trends 
Build and maintain rapport with competitor hotels, lead sources, clients and local community 
Meet and greet onsite contacts
Develop a full working knowledge of the operations of the hotel, including Guest Services and Housekeeping
Assist with rate and services decisions
Use the L.E.A.R.N Model for all guest recovery incidents that occur
Always have a friendly and welcoming demeanor when interacting with our guests 
Have knowledge and understanding of all department policies and procedures, and communicate and enforce all policies fairly and consistently with staff
Attend weekly sales meetings
Complete weekly and monthly sales call reports and submit to General Manager and Corporate Sales Leader
Maintain accurate sales files, and trace system on Top and Target accounts in Company Sales tracking system
Maintain Social Media presence of hotel
Responsible for knowing and following quality assurance standards for department
Responsible for the proper administration of key control for issued keys
Responsible for knowing hotel emergency procedures
Responsible for following all hotel safety guidelines and requirements
Carry out any reasonable request by management that I am capable of performing
Requirements

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

These duties may require you to frequently bend, lift, carry, twist, push, pull, reach, kneel, and may require prolonged periods of standing and/or walking. Must be able to lift, push, and pull a minimum of 50 pounds. You will be trained to perform all of these functions within the required safety guidelines and expectations. If at any point you feel you are unable to perform any of these functions, please let you manager know immediately. 

 

The salary range for this position $90,000 to $130,000 annually.

This company is an equal opportunity employer.

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