Director of Sales and Marketing

Job description

Additional Information: This hotel is owned and operated by an independent franchisee, Sari Pacific Jakarta, Autograph Collection. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Key Responsibilities:
FINANCIAL RETURNS:
    Achieve budgeted revenues and personal/team sales goals and maximise profitability. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans. 
    Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales. 
    Review monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan. 
    Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel.

PEOPLE:
    Direct day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance. 
    Educate, train and motivate sales and marketing teams to achieve hotel revenue goals. Ensure staffs have the information, market data, tools and equipment to successfully carry out job duties. 
    Develop and maintain relationships with key clients and outside contacts (example: guests, airliners, wholesalers, travel agencies, ad agencies, local community groups) in order to produce group and/or convention business, to include room sales, food and beverage sales, and catering/banquet services.

GUEST EXPERIENCE:
    Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience. 
    Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients. 
    Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups, and other key guests. 
    Lead marketing efforts to up sell guests on hotel services, offerings, and amenities.

RESPONSIBLE BUSINESS:
    Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions. 
    Develop awareness and reputation of the hotel and the brand in the local community, may serve as the hotel representative for media related inquiries. 
    Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high profile exposure for the hotel. 
    Effectively communicate and market aspects of the hotel that are sustainable or “green” and use information to gain new business opportunities. 
    Work with advertising agencies, consulting firms, and vendors to maximise advertising investments and ensure ads represent brand identity. 
    Perform other duties as assigned. May also serve as manager on duty.

Requirement:
Experience in similar position at  5 star hotel, number two reporting to DOSM of similar size hotel will also be considered.  
Proven track record of past achievement with significant improvement in Sales performance.
Strong knowledge of hospitality products, rates, sales programs, sales strategy, sales plan and yield management.
Familiar with budgets, sales reports, targets and market segments.
Able to develop new potential business sources and has wide network within the industry.
Have a good leadership skills and team player is critical.

This company is an equal opportunity employer.

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The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.