Director of Loss Prevention

Job description

Job Number 24030419
Job Category Loss Prevention & Security
Location Sheraton Grand Seattle, 1400 6th Ave, Seattle, Washington, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

 

Manages security/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.

 

CANDIDATE PROFILE

 

Education and Experience

• High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.

OR

• 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.

 

CORE WORK ACTIVITIES

 

Managing Security/Loss Prevention Operations

• Assists in the development and implementation of emergency procedures.

• Conducts investigation of all losses of property assets and refers to proper management for disposition.

• Deploys security staff to effectively monitor and protect property assets.

• Comply with all Corporate Loss Prevention safety and security management guidelines and procedures.

• Conduct periodic patrols of entire property and parking areas.

• Recognize success across areas of responsibility.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.

• Implements action plans to monitor and control risk.

• Maintains required reports and documentation regarding patrols of property and parking areas.

• Provides means for obtaining necessary medical attention on a timely basis.

 

Leading Security/Loss Prevention Teams

• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officers.

• Celebrates successes by publicly recognizing the contributions of team members.

• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

• Serves as a role model to demonstrate appropriate behaviors.

• Solicits employee feedback, utilizes an \