Director of Human Resources - JW Marriott Jeju Resort & Spa

Job description

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.

Harmonious fusion of spirit, culture and nature, JW Marriott Jeju Resort & Spa will be situated on a cliff of the southern coast of exotic Jeju island about 50 km southeast of Jeju International Airport.

Expect 212 guest rooms, 73 private residences by award-winning architect and interior designer Bill Bensley. The resort offers luxury amenities include 6,000 SM of hot spring facility, 8 F&B outlets, 900 SM event space and other recreational facilities. The resort aims to open in Q4 2021.

Desired profile

Qualifications :

JOB SUMMARY

Position directs and works with human resource employees on recruitment, total compensation, employee relations and training and development. Executes against objectives outlined in the Human Resource Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable laws and regulations as well as Standard Operating Procedures.

CANDIDATE PROFILE


Candidate must be able to communicate in South Korean with Jeju market experience. Preferably with international hotel chain exposure and pre-opening experiences.





Education and Experience

• High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.

OR

• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Legal and Compliance Practices

• Ensures terminated employee files are retained for the required length of time.

• Ensures compliance on all human resource audits.

• Ensures proper documentation of all progressive disciplinary action is kept in employee file.

• Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation).

• Works with the unemployment services provider to respond to unemployment claims.

• Attends unemployment hearings and ensures property is properly represented.

• Ensures employees are treated fairly and equitably.

• Ensures Guarantee of Fair Treatment policy is consistently followed and proper documentation is maintained on all disciplinary issues.

• Ensures employees are treated fairly and equitably and that issues are brought to resolution.

• Administers property policies fairly and consistently.

• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Managing Human Resources Communication

• Communicates changes to the benefit plans in a timely manner.

• Communicates property rules and regulations via an employee handbook.

• Coaches managers on progressive discipline process.

Managing Staffing and Employee Development Activities

• Participates in the interviewing and hiring of Human Resources employee team members.

• Ensures performance evaluations and merit increase paperwork are maintained in employee files.

• Manages performance appraisal process (e.g., ensures reviews are conducted in a timely manner, increases are processed quickly, and management performance appraisal is completed).

Maintaining Employee Relations

• Establishes and maintains open, collaborative relationships with employees.

• Utilizes an “open door” policy to address employee problems or concerns in a timely manner.

• Ensures effective employee communication channels are established and active in departments.

• Ensures employees establish and maintain open, collaborative relationships with their team members.

• Strives to improve employee retention.

• Monitors work environment for signs of union organization.

• Solicits employee feedback.

• Organizes Spirit to Serve Our Communities events.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.