Director of Food and Beverage- Ritz Carlton Rabat

Job description

Company Overview

The Ritz-Carlton Rabat, Dar Es Salam is a luxury resort set within a 440-hectare oak forest and landscaped gardens, offering a serene escape just minutes from Morocco’s capital. Blending Arab-Andalusian architecture with modern elegance, the property features 117 refined rooms and suites, world-class dining venues, a destination spa, and access to the prestigious Royal Golf Dar Es Salam. As part of The Ritz-Carlton brand, the hotel is committed to delivering legendary service, cultural richness, and unforgettable guest experiences in one of North Africa’s most exclusive settings.
Role Summary

This strategic leadership role oversees the entire food and beverage/culinary operation of the property—including Restaurants/Bars, Room Service, and Banquets/Catering (where applicable). The role is responsible for driving departmental strategy, aligning with brand standards, and ensuring exceptional guest and employee experiences. Reporting to [Insert Reporting Line], this position plays a key role in shaping the property's reputation and financial success.
Key Responsibilities Developing and Maintaining Food and Beverage/Culinary Goals
·  Set expectations and hold the F&B leadership team accountable for service excellence
·  Review financial performance and recommend CAPEX investments
·  Identify improvement areas and develop strategies to enhance profitability
·  Establish realistic goals and drive continuous service improvement Developing and Maintaining Budgets
·  Lead the development and management of the F&B budget
·  Monitor sales performance and ensure revenue targets are met
·  Enforce cash and liquor control policies across all F&B areas
·  Maintain profit margins while ensuring guest and team satisfaction Leading the Food and Beverage/Culinary Team
·  Inspire and lead with integrity, fostering trust and collaboration
·  Drive performance across financial, team, and operational goals
·  Encourage innovation and challenge existing processes to create value
·  Maintain open communication and build strong team relationships
·  Align operating strategy with brand goals and execute effectively
·  Mentor and coach team members for growth and development
·  Stay ahead of market trends and introduce competitive offerings Ensuring Exceptional Customer Service
·  Deliver services that exceed guest expectations
·  Provide coaching and feedback to enhance service delivery
·  Analyze guest feedback and implement corrective actions
·  Empower employees to deliver outstanding guest experiences
·  Balance profitability with service satisfaction Managing and Conducting Human Resource Activities
·  Set clear performance standards and monitor outcomes
·  Support cost management across wages and supplies
·  Hire and develop leaders with strong expertise and creativity
·  Conduct performance reviews and hold staff accountable
·  Ensure fair treatment and open communication
·  Address HR issues appropriately and provide targeted coaching Additional Responsibilities
·  Communicate updates to executives, peers, and subordinates
·  Share information via phone, email, or in-person
·  Analyze data to solve problems and make informed decisions
·  Forecast consumption and manage procurement of supplies
·  Oversee ordering and purchasing of equipment and materials Desirable Skills and Qualifications
·  Experience in food and beverage, culinary, or event management
·  Strong leadership and team-building capabilities
·  Financial acumen and budget management skills
·  Strategic thinking and operational planning
·  Passion for customer service and innovation
·  Ability to coach and develop high-performing teams
·  Familiarity with hospitality systems and compliance standards Career Growth Opportunities

We are committed to internal mobility and professional development. This role offers exposure to senior leadership, cross-functional collaboration, and the opportunity to grow into broader operational or regional leadership roles.
Application Instructions

Ready to lead a dynamic team and shape unforgettable guest experiences? Apply now with your CV and a brief cover letter outlining your interest and relevant experience.

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.