Director of Engineering - Casa Brera

Job description

Casa Brera is currently recruiting a Director of Engineering to join the exceptional team made of modern and authentic hospitality professionals of this newly opened luxury lifestyle hotel.

Reporting to the General Manager with a dotted line to the Southern Area Engineering Director, the Director of Engineering has the overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance, and energy conservation. 

He/She develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Ultimately, the Director of Engineering is responsible for maintaining standards and regulatory requirements and for leading the emergency response team for all facility issues.

About us

Part of the Luxury Group of Marriott International, Casa Brera is an unexpected gateway in the heart of Brera set to open its doors in autumn 2024.

Reinterpreted by Studio Urquiola, Casa Brera features 116 sophisticated guestrooms including 15 suites and the Milanese Suite. Hidden behind a rationalist façade, you will find a world of international sophistication, transcending the traditional hotel experience. Our hotel promises cosmopolitan luxury, authentic lifestyle and a timeless Milanese elegance.

A Culinary hub, here flavors and sounds from different places seamlessly interlace. Odachi, showcases authentic Japanese cuisine in a cosmopolitan setting while those looking for a truly Italian experience can indulge at Scena by Michelin star Chef Andrea Berton. The Living is a welcoming space for guests to socialize over aperitivo and Milanese light bites. By night, the rooftop’s sky bar transforms into an unmissable destination, with a pool and lounge areas providing the perfect spot to soak up the energy and skyline of the city. 

Join Casa Brera, the new place to be in Milan, where an authentic and modern team crafts unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.

The impact you’ll make

We believe that the Engineering department is vital for our guests’ satisfaction and much more. You will go beyond the traditional idea of maintenance, and you will embrace the innovation and the new systems that the Engineering department is implementing, this is Engineering 2.0. Programs such as electrical and water waste reduction as well the monitoring of maintenance costs will be your priorities. Ensuring that the Engineering team is always on top of things, motivated and knowledgeable is your daily routine. With you our property will never let our guests and talent down. Ensuring that the Engineering team is always on top of things, motivated and knowledgeable is your daily routine. With you our property will never let our guests and associates down.

What you’ll do

Managing Engineering Operations and Budgets

•  Works with property and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to leadership.

• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with Standard Operating Procedures.

• Administers service contracts to support property needs.

• Ensures fire crew has complete understanding of all procedures, equipment and alarms.

• Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.).

• Manages and controls heat, light and power.

• Develops an engineering operating strategy that is aligned with the property/brand’s business strategy.

• Develops and manages Engineering budget.

• Ensures integration of departmental goals in game plans.

• Oversees execution of long term preventative maintenance and 10 year asset protection plans.

• Reviews financial reports and statements to determine how Engineering is performing against budget.

• Addresses potential areas of concern and proposing solutions to owners in a proactive manner.

• Communicates a clear and consistent message regarding departmental goals to produce desired results.

• Supervises construction to ensure timely completion of projects within budgetary guidelines .

Maintaining Engineering Standards

• Ensures compliance with state, local and federal regulations.

• Maintains property life safety systems (e.g., firefighting equipment, sprinkler systems, and alarm systems).

• Ensures building and equipment licenses, permits and certifications are current.

• Ensures property policies are administered fairly and consistently.

Managing Profitability

•  Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.

• Monitors and manages the payroll function.

• Manages department's controllable expenses to achieve or exceed budgeted goals.

• Participates in the development of department's capital expenditure goals; manages projects as needed.

• Participates in the budgeting process for areas of responsibility.

• Prepares weekly and period end P&L critiques.

• Understands the impact of department's operation on the overall property financial goals; educates staff on details as appropriate.

• Reviews and manages controllable expenses such as, heat, light, power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, etc.

Conducting Human Resources Activities

• Ensures employees are treated fairly and equitably.

• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.

• Celebrates successes by publicly recognizing the contributions of team members.

• Resolves guest problems and complaints.

• Brings issues to the attention of Human Resources as necessary.

• Ensures that regular on-going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives

 

MANAGEMENT COMPETENCIES

Leadership

·  Adaptability – Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment. 

·  Communication - Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action.

·  Problem Solving and Decision Making - Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions.

·  Professional Demeanor  - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

·  Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.

·  Driving for Results - Focuses and guides others in accomplishing work objectives.

·  Planning and Organizing  - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.

Building Relationships

·  Coworker Relationships - Develops and uses collaborative relationships to facilitate the accomplishment of work goals.

·  Customer Relationships  - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.

·  Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

·  Organizational Capability - Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit.

·  Talent Management  - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

·  Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.

·  Business Acumen - Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

·  Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

·  Equipment Maintenance - Knowledge of routine and preventative maintenance of mechanical systems including timely management of the preventative maintenance process to protect an owner's assets. 

·  Equipment Selection — Determining the kind of tools and equipment needed to do a job.

·  Troubleshooting — Determining causes of mechanical or technological operating errors and deciding what to do about it.

·  Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

·  Purchasing and Materials Management - Knowledge of practices and procedures needed to maintain material, equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, and inventory control.

·  Building and Safety Codes - Knowledge of local and Federal building and safety codes.

·  Emergency Systems - Knowledge of fire prevention, air quality, and emergency power systems.  This includes the ability to operate, maintain, and inspect the property’s fire prevention equipment (e.g., sprinkler system, fire alarm), air quality equipment (e.g., carbon monoxide detectors), and emergency power system.

·  Hazardous Materials and Chemicals - The ability to handle and store hazardous materials and chemicals. This includes knowledge of the safety precautions required for each chemical.

·  HVAC/Refrigeration - Knowledge of heating, ventilation, and air conditioning, equipment, including boilers, chillers, air handling units/controls, and refrigeration equipment.   This includes the ability to inspect, repair, and maintain equipment, charge refrigeration systems, replace air filters, and clean coils.

·  Indoor Air Quality Management - Knowledge of policies and procedures to ensure an effective indoor air quality process including the ability to recognize and eliminate biological contaminant sources and chemical contaminants.

·  Pneumatic/Electronic Systems and Controls - Knowledge of pneumatic/electronic systems and controls in order to operate and maintain pneumatic/electronic systems and controls, as well as compressors.

·  Energy - Knowledge of energy management and efficient operation of the building and associated systems including retro and continuous commissioning and demand side management. This also includes minimizing the carbon footprint and complying with applicable environmental codes.

·  Safety and Personal Protective Equipment - Knowledge of the lock out tag out process and the personal protective equipment (PPE) safety process required (e.g., ear plugs, gloves, respirators, safety glasses) for a given work activity, and correct ways to use the lock out tag out and PPE equipment.

·  Financial Management  - Knowledge of capital budget preparation and the ability to manage function within budget.

·  Contract Negotiating - Knowledge and ability to prepare contract documents to formalize business process.

·  Water Facility Maintenance and Safety - Knowledge and ability to treat and maintain water for use in primary outlets (e.g., rooms, restaurants, recreation, sewage).

·  Basic Competencies - Fundamental competencies required for accomplishing basic work activities.

·  Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

·  Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.

·  Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.

·  Reading Comprehension  - Demonstrates understanding of written sentences and paragraphs in work-related documents.

·  Writing  - Communicates effectively in writing as appropriate for the needs of the audience.

What you’ll need:

·  Previous management experience in Engineering within Hospitality or Retail industries
·  Engineering-related professional certifications desired.
·  Customer service and interpersonal skills 
·  English and Italian language knowledge is mandatory.

What we offer:

·  A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.
·  Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here.
·  World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.
·  Work alongside some amazing talent- award winning, experienced hospitality professionals.
·  Discounted room nights, meals, and spa access in more than 9,000 hotels worldwide-because your wellbeing means so much.
·  Discounts for your friends and family.
·  5euros breakfast when staying at any of our European hotels.
·  Performance and Recognition programs.
·  Wellness and sustainability initiatives.

Explore our very big world

As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

 

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.