Corporate & Government Sales Manager

Job description

About us

Located in the heart of the city at Andrassy Avenue (a UNESCO World Heritage Site), the hotel is housed in the impressive Drechsler Palace on the city’s most luxurious shopping street located directly across from the State Opera House. W Budapest features 151 stylish guest rooms and suites, including one Black Swan Penthouse Suite, the brand’s lux-take on the Presidential Suite.  The hotel offers the Le Petit Beefbar restaurant, embraced by locals as a place to mix and mingle, as well as the signature W Lounge, the brand’s evolution of the traditional hotel lobby, where guests can go to see and be seen. Three meeting and event spaces, including a Great Room for larger celebrations, are available, along with an Away® Spa, FIT® fitness center, and WET® pool. Guests can also expect the W brand’s signature Whatever/Whenever® service philosophy, providing guests whatever they want, whenever they want it. 

W Hotels

At W we go all in. We are vibrant, alluring, and personal. We don’t take ourselves too seriously. We are irreverent, energetic, and spontaneous. We have an edge. We are bold, brave, and confident. We do everything with intention. We are sophisticated, thoughtful, and aspirational. W sits alongside luxury and is not confined by it, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. We stimulate our guests to ignite curiosity and expand worlds. We share our guests’ passions, providing insider access to what’s new and what’s next. If you’re ready to create the energetic W scene that is magnetic to everyday connectors around the world, then we invite you to explore a career with W Hotels. W Hotels does not recruit, we cast Talent. 

JOB SUMMARY

Reporting to the Account Director, the Corporate & Government Sales Manager will join an outgoing and friendly team of W professionals.

The role is responsible for providing total account management of top international local and global corporate accounts and specializing in government segment including embassies. Executes the overall account strategy to generate and maximize business for the property. Applies the principles of strategic account management. Partners with Sales and Marketing leadership, and the property Leadership team, to develop a comprehensive strategic plan to grow market share from assigned accounts. As an account manager, develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving sales for hotel. 

CANDIDATE PROFILE 

Education and Experience

·  2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4+ year experience in sales and marketing or related professional area. Prior sales manager experience preferably with a luxury brand. Fluent in English, Hungarian is a plus. 

OR

·  4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2+ year experience in the sales and marketing or related professional area. Prior sales manager experience preferably with a luxury brand. Fluent in English, Hungarian is a plus. 

CORE WORK ACTIVITIES

·  Manage key accounts/key prospects and other active customers to ensure maximum revenue in line with budgetary targets
·  Maintaining valid call objectives and relevant action plans for each key account/key prospect and ensuring all follow up is completed in a timely manner
·  Proactively solicit new clients for the properties and follow up on the sales process until they are converted into "producing" clients
·  Collaborate with external sales channels to ensure sales efforts are coordinated, complementary and not duplicative 
·  Take personal responsibility to ensure standards are met and system is utilized to its fullest potential
·  Maintain current activity and rate information for each account
·  Understand and process group and event requests and ensure proper handoff and follow up with the event team
·  Build and strengthen relationships with existing and new customers to facilitate future bookings (including but not limited to sales calls, entertainment, familiarization trips and training, trade shows and W insider tours)
·  Personally responsible for understanding the Sales & Marketing action plan and required budget guidelines to make informed decisions
·  Actively participate in the annual planning process in support of the Director of Sales
·  Understanding of overall marketing, including competitor strengths and weaknesses, economic trends, supply and demand, rates and product information, etc., and knowing how to sell against them
·  Represent and promote Marriott International's quality image at every opportunity

MANAGEMENT COMPETENCIES

Leadership

·  Adaptability – Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment. 
·  Communication - Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action.
·  Problem Solving and Decision Making - Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions.
·  Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

·  Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
·  Driving for Results - Focuses and guides others in accomplishing work objectives.
·  Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.

 

Building Relationships

·  Coworker Relationships - Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
·  Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
·  Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

·  Organizational Capability - Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit.
·  Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

BENEFITS WE OFFER: 

·  Healthy meals on duty 
·  Room, F&B, Spa and gift shop discount within the Marriott hotel chain in more than 8000 hotels around the world
·  Learning and development opportunities
·  Travel allowance within Budapest after probation period
·  SZÉP card fringe benefit/ ‘cafeteria’ after probation period
·  Employee referral bonus
·  Discounted breakfast offers at Marriott International hotels in Budapest
·  Different employee recognition schemes
·  Awards and celebrations (Length of Service Award, Talent of the month etc.)
·  Private medical service 
·  Other local benefits in Budapest, e.g. discounted theatre, museum, concert tickets etc. 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.