Cluster Assistant Audit Manager (Shared Service)
Bangkok, THAILAND
Job description
JOB SUMMARY
Assistant Audit Manager is responsible for overseeing financial and accounting compliance across the hotels, ensuring adherence to internal controls, company policies, and regulatory requirements. The role also ensures effective control and safeguarding of hotel assets. Working closely with all departments, the Assistant Audit Manager reviews processes, identifies risks, and supports accurate, well‑controlled hotel operations.
Key Responsibilities
· Develop, implement, and maintain compliance policies and procedures
· Conduct internal audits to evaluate the effectiveness of controls and compliance programs
· Monitor and assess regulatory changes and ensure organizational adherence
· Identify compliance risks and recommend mitigation strategies
· Prepare detailed audit reports with findings, recommendations, and corrective action plans
· Collaborate with internal departments to ensure compliance standards are understood and followed
· Lead investigations into compliance breaches or unethical practices
· Provide training and guidance to staff on compliance-related topics
· Liaise with external auditors, regulators, and stakeholders as required
· Track and follow up on audit issues to ensure timely resolution
· Collaborate with corporate counsels and HR departments to monitor enforcement of standards and regulations
· Assess the business’s future ventures to identify possible compliance risks
· Review the work of colleagues when necessary to identify compliance issues and provide advice or training
Communication
· Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
· Speak to guests and co-workers using clear, appropriate and professional language.
· Talk with and listen to other employees to effectively exchange information.
Working with Others
· Support all co-workers and treat them with dignity and respect.
· Develop and maintain positive and productive working relationships with other employees and departments.
Quality Assurance/Quality Improvement
· Comply with quality assurance expectations and standards.
General Finance and Accounting
· Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
· Control and secure cash and cash equivalents for property according to cash handling policy and procedures.
· Record, store, and/or analyze information using property software.
· Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.