Claims Adjuster I

Job description

JOB SUMMARY

A Claims Adjuster I is responsible for the timely, good faith adjustment and disposition of self-administered claims. Responsibility extends to all aspects and phases of investigations, evaluations, negotiations, settlements and denials. He/she will manage a caseload ranging from 100-150 casualty claims (the acceptable caseloads vary based on the mix and complexity of Worker’s Compensation as determined by Claims Unit Manager.)

CANDIDATE PROFILE

Education and Experience

Required
•    High School Diploma or GED.
•    1+ years claims adjusting or equivalent/relevant experience.
•    Knowledge of claims processing. 

Preferred
•    Applicable industry licensing.
•    Associate in Claims (AIC) or Associate in Risk Management (ARM). 
•    Two or four year degree from an accredited college/business/technical school.

CORE WORK ACTIVITIES 
•    Manage caseload ranging from 100 – 150 claims. 
•    Investigate claims promptly – taking statements as necessary – to determine liability/compensability
•    Evaluate damages and pay benefits as prescribed by law and/or Marriott policies and procedures
•    Secure necessary documentation to facilitate timely loss adjustment and maintain primary responsibility for settlement decisions up to individual authority
•    Complete and monitor timely WC payments/state filings  
•    Monitor and actively manage WC medical treatment with the goal of minimizing disability.  Consult Occupational Health Services as necessary
•    Manage litigation cases including controlling/directing outside attorneys, assisting in discovery/trial preparation and strategy
•    Evaluate claims for potential third party or subrogation recovery
•    Participate in the Service Call Program and complete required Service Call reports detailing current case status
•    Actively participate in regularly scheduled unit meetings and department meetings
•    Comply with Marriott Casualty Claims Policy and Procedure Manual requirements
•    Effectively utilize the Valley Oaks System (iVOS) to manage all claims electronically
•    Enter action plan notes/website notes into iVOS
•    Participate in activities that foster teamwork and continuous quality improvement.

The salary range for this position is $$48,500 to $65,500 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.  

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.