Business Centre Secretary

Job description

You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn't find in a travel guide. If this sounds like you, you're in the right place. You've got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That's why we're not just looking for anyone. We're looking for someone like you.

Desired profile

Job Summary
·  Assist guests with their business center needs (e.g., making copies, sending faxes, typing) and bill services.
·  Open and close the business center. Instruct guests on how to access the internet.
·  Package, label, and ship items for guests and ensure that charges are applied to proper accounts, room numbers, or credit cards.
·  Coordinate delivery of packages, mail, faxes, and/or boxes to the proper meeting room or guest room.
·  Contact appropriate individual or department as necessary to resolve guest call, request, or problem.
·  Process all payment types such as room charges, cash, checks, debit, or credit.
·  Balance and drop receipts according to Accounting specifications.
·  Monitor inventory of supplies and equipment and order general office supplies.
·  Notify Loss Prevention/Security of any guest reports of theft.
·  Report accidents, injuries, and unsafe work conditions to manager.
Job Requirements
·  Hotel Institute/ College graduated
·  Flexible and outgoing
·  Excellent communication in both written and spoken English & Chinese (Cantonese & Putonghua)
·  Proficient in Microsoft office applications
Renaissance Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.