Bell Captain

Job description

AUTHENTICALLY YOU
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

 

CURATING ORIGINALITY TAKES TALENT

W Sydney located at 31 Wheat Road is on the lookout for a Bell Captain to join our team, reporting to the Chief Concierge or their designate. This integral role is passionate about delivering unforgettable guest experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same? W Sydney is on the lookout for a Bell Captain to join our team, reporting to the Chief Concierge or their designate.

·  Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities. 
·  Open doors and assist guests/visitors entering and leaving property. 
·  Assist with luggage storage and retrieval. 
·  Transport guest luggage to and from guest rooms and/or designated bell area. 
·  Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. 
·  Assist guests with directions. 
·  Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. 
·  Communicate parking procedures to guests/visitors. 
·  Follow up with guests to ensure their requests or problems have been met to their satisfaction.

 

BENEFITS 

·  Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
·  The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
·  Discounts on food & beverage across all our hotels
·  Recognition programs to keep you motivated
·  Enjoy your birthday off with birthday leave
·  Wellbeing & mindfulness programs to ensure you stay healthy
·  Employee Assistance Program
·  ‘Great Places to Work’ certified

 

MI RECOGNITION

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

MI CAREERS SOCIAL MEDIA ACCOUNTS

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CTA TO LEARN MORE

Visit whotels.com/careers to learn more about our workplace culture and career opportunities.

DIVERSITY AND INCLUSION STATEMENT

Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.