Banqueting Supervisor

Job description

Are you looking for a fantastic career opportunity within a 5-star hotel in Mayfair ? You would love to join our Award-winning Banqueting Team and help us to become for the second year in a row the number one of Event Operation Management of all the Marriott hotels of entire UK!

You will be empowered to use your leadership skills as well as your creativity to craft memorable experiences for our guests in altogether 10 meeting rooms, with the heart of operations being our newly refurbished and elegantly designed Westminster Ballroom for more than 500 guests.

Marriott Hotels , Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Desired profile

Qualifications :

YOUR DUTIES

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Understanding the function sheets (BEOs) and ensuring every element needed for the event is booked and ordered in advance

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Liaising with Client and Event manager on the day for amendments or extra requirements

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Ensuring excellent customer service and exceeding the expectations whenever possible

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Ensuring all Guests leave satisfied

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Training all associates for required service standards while developing their skills

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Ensuring cleanliness of all areas of service as well as back of the house

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Practicing “Clean as you go” standards

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Take payments from guests and completing Financial reports

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Complete charges as per Event Manager instructions

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Ensuring that all Porters are supervised and led to complete all specifications as per BEOs

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Reporting all equipment malfunctions to Managers and taking all preventing measures to avoid breakages and misusage of equipment

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Enforcing grooming standards set out by the Management

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Ensuring health and safety regulations are being followed

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Executing Inventories and assisting Managers in keeping agreed Par stock levels

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Communicating any concerns as well as customer issues to Managers

YOUR PROFILE

Previous experience from Food and Beverage

Excellent English communication skills

Well-presented, proactive and reliable

Able to work alone and within a team and in a busy environment

Excellent communication and customer Service Skills

Cash Handling

BENEFITS

· 
Associate discounts across the entire portfolio of Marriott hotels

· 
20% discount on F&B in selected outlets

· 
Career development

· 
Recognition programs

· 
Wellbeing activities

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.