Banqueting Floor Manager

Job description

We are hiring for a Banqueting Floor Manager 

Based at The Sheraton Grand London Park Lane Hotel - a Grand Experience Crafted in Mayfair.

Rewards for work…. Benefits for your lifestyle

·  Part of Marriott International, the largest hospitality brand in the world - this means national and internal promotion opportunities for the right candidates. The sky is your limit here
·  World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
·  Work alongside some amazing talent - award winning, experienced hospitality professionals
·  Discounted room nights & food and beverage - because your well-being means so much
·  Complimentary laundry, free meals on duty
·  Access to fabulous and flexible benefits to help you in and out of work
·  Food and Beverage Service Charge 

 

Reports directly to Assistant Banquet Operations Manager

Supervising:

·   Banquet Strikers 
·  Heart of House Porter 
·  Banquet Casual & Agency staff

 

Key Relationships With:

·   Events Reservations 
·  F&B Outlet Managers / Food & Beverage Headwaiters 
·  Executive Chef / Premier Sous Chef / Sous Chefs / Junior Sous Chefs 
·  F&B wait persons 
·  Linen room, Uniform room, Housekeeping Stores, Engineering 

 

Technical Skills:

·  Knowledge of all F&B Standard operating procedures
·  Quality presentation
·  Knowledge of service and products 
·  Sound knowledge of Banqueting Kitchen 
·  Ability to assess quality control and adherence to service standards 
·  Knowledge of and implementation of Laws relating to liquor liability, local health and sanitation standards and contract law 
·  Ability to asses correct work loads for those supervised 
·  Working knowledge of labour laws 
·  Performs other related tasks as assigned by management

 

Team Leader Influence Skills 

·  Maintain Sheraton standards in product and procedure 
·  Maintain all Banquet Operations standards as per current European Minimum Standards 
·  Maintain service strategy for Banquet Operations 
·  Effectively and positively manage changes in operation, policy and procedures, with direct reports 
·  Provide regular feedback on progress/ reports/ magazines/ trade press within the industry and how new concepts may be applied to our product 
·  Generate new ideas for service and products that will maintain a competitive and leading edge over our Competitive set 
·  Generate new ideas on signature services 
·  Generate new ideas on standards and setup of meeting rooms

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​  begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.