B&F Sales Coordinator

Job description

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Desired profile

Qualifications :

Purpose of Role




Responsible for handling incoming calls, table reservations and effective control of venue covers. Provide a warm and friendly welcome while taking down reservations and reply to guest phone inquiries effectively.

Responsibly Description




§ Manage / receive guest phone call / e-mail / reservation requests while on

duty.

§ Master Table Management System and maintain the data daily. Make sure

guest profile is completed and updated (name, company name, title, contact

information such as email, telephone / mobile / fax number, preference and all

related information).

§ Provide a warm and friendly welcome and farewell to all guest incoming calls

per W service standards.

§ Demonstrate whatever/whenever attitude towards guest requests.

§ Manage eatdrinkandmore.com's online reservation system and block / free

covers for online reservations.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.