B&F Manager 餐飲部協理

Job description

Purpose of Role

Oversee the function of all beverage and food venues to ensure excellent customer service and maximize revenue and profits. 

Responsible for providing a full range of operational and administrative support to Director, Beverage & Food with great knowledge and rapport. 

In a professional and stylish manner, ensure the smooth operation of Beverage & Food department and maximize the quality of W experiences.

Responsibly Description

-Assist with Beverage & Food function management.

-Compile data and produce regular reports for B&F operation.

-Liaise with venue managers, team leader and Talent to follow-up on necessary queries, deadlines, requests and special functions initiated by Director, Beverage & Food.

-Work with individual venue managers regarding food and beverage quality, service, cleanliness, merchandizing and promotions to achieve B&F target and goals. 

-Audition, select, train, supervise, counsel and discipline venue Talent to ensure efficient venue operation.

-Resolve problems to the satisfaction of involved parties.

-Maintain communication with all departments to ensure guest service needs are met. Develop, implement, and change menu items when required.

-Patrol facilities and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.  Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality.  Give guidance toward improvement and make necessary adjustments for consistency.

-Utilize prescribed cash-handling procedures to accurately charge customers, create forecast and revenue reports and create correspondence.

-Creativity and marketing initiatives are plan out and driven throughout the year.

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.