Audio-Visual Technician

Job description

POSITION SUMMARY

 

Prepare, review, and update flowsheets for equipment; communicate additions or deletions; and ensure billing accuracy. Hang, rig, inspect, and repair equipment in accordance with property rigging standards. Set-up, operate, and troubleshoot AV/projection equipment/devices. Oversee the set-up of AV equipment in banquet/meeting rooms. Ensure AV equipment is operational, label/repair/clean when necessary. Tape down/dress loose wire/cable. Check delivered equipment and room set-up against Banquet Event Order. Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell AV services, and provide price quotes. Break-down, remove, and secure equipment when not in use. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book.

 

Assist management in training, scheduling, and motivating employees; and serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to employees’ concerns. Ensure adherence to quality expectations and standards, and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Reach, grasp, turn, manipulate, move, lift, carry, push, pull, or place objects weighing less than or equal to 75 pounds without assistance. Visually inspect tools, equipment, or machines. Move up and down ladders/stairs/ramps, and over uneven/slippery surfaces. Perform other reasonable job duties as requested by Supervisors.

 

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.