Assistant Housekeeping Manager

Job description

Your new career at the London Marriott Canary Wharf Hotel & Executive Apartments

London Marriott Hotel Canary Wharf is ideally situated on the waterfront, just moments from the Canary Wharf Jubilee Line tube and West India Quay DLR. Part of Marriott International, the world’s largest and most celebrated hospitality brand, our five-star hotel is the perfect place to take your career to a whole new level.

POSITION SUMMARY

As Assistant Housekeeping Manager at London Marriott Canary Wharf Hotel & Executive Apartments you will be responsible for supporting the day to day operations of the housekeeping department to maintain a high level on service and cleanliness.

As Assistant Housekeeping Manager you will be responsible for:

·  Support the Director of Services in the overall running of the housekeeping department
·  Manage housekeeping department operations and budgets
·  Ensuring our guests receive an immaculately-clean housekeeping experience on a daily basis
·  Ensuring your team provides exceptional customer service
·  Manages housekeeping inventory and assists in the ordering of supplies as necessary.
·  Be responsible for the Health and Safety training of your team
·  Support the training and development of our employees within their careers
·  Oversees all lost and found procedures
·  Ensures guest room status is communicated to the Front Desk in a timely and efficient manner
·  Works effectively with the Engineering department on guest room maintenance needs
·   Assists in supervising an effective inspection program for all guestrooms and public spaces

Our most successful Assistant Housekeeping Manager is someone who:

·  Has previous housekeeping leadership experience in a premium hotel
·  Has up-to-date knowledge and understanding of OSHA regulations
·  Takes pride in their role and the impact they have on our guests’ and employees’ experience
·  Creates belonging in their team through promoting collaboration, trust, respect and inclusion
·  Is an excellent communicator
·  Courageously leads change, innovation, inspire others through optimism, and adapt to changing business needs.
·  Is able to deliver results in a face-paced hotel

In return for your hard work, we give you…

·  Discounted accommodation at Marriott properties across the globe
·  Discounts at Marriott F&B outlets across the globe
·  Free on duty meals
·  Free uniform & dry-cleaning service.
·  Free enrolment to BenefitHub providing you with access to unlimited deals of retailers and more.
·  23 days holiday increasing with service (excluding bank holidays)
·  Employee Assistance Program
·  Training and Development opportunities

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.