Assistant Housekeeping Manager

Job description

Join our vibrant team at W London

Explore an exciting new career path where your natural talent is celebrated. W London's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

W London - Why anywhere else?

·  Meals  - Tasty and Varied Complimentary Meals in our Green Room canteen.
·  Discretionary Accommodation Service Charge -  Paid each month! 
·  Bonus Plan - Discretionary Bonus Plan
·  Private Medical Insurance - Single Cover
·  Holiday - 23 days of holiday excluding public holidays (increase to 27 days with length of service
·  Uniform Provided -  Dry cleaning service included
·  Company Pension   Scheme
·  Take Care  Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
·  Develop and Grow  - Comprehensive Training and Development
·  Celebrate  - Awards and Recognition Celebrations
·  Events -  Monthly Calendar of Associate Focused & Fun Events
·  Global Marriott Hotel Discounts – Accessible to you and your loved ones, travel the world with Marriott International.
·  Food & Beverage Discounts - 20% Discount in all F&B outlets within Marriott Properties
·  Spa Discounts  – 30% discount in our Away Spa

About you?

·  Possess a good command of English
·  A good verbal manner and proven customer service skills
·  Worked in a similar role supervisory/managerial before
·  Good organisation skills with an attention to detail
·  A team Player with flexible & positive attitude
·  Hardworking and consistent
·  Interview skills
·  Computer Skills – Microsoft Office
·  Detail Orientated
·  Integrity & Dependability

What will you be doing?

·  Ensures knowledge and understanding of OSHA regulations are up to date.
·  Oversees all lost and found procedures.
·  Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
·  Inventories stock to ensure adequate supplies.
·  Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
·  Works effectively with the Engineering department on guest room maintenance needs.
·  Understands and complies with loss prevention policies and procedures.
·  Ensures all employees have proper supplies, equipment and uniforms.
·  Assists in supervising an effective inspection program for all guestrooms and public space.
·  Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
·  Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.
·  Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.

To be considered for this role, all applicants must have proven right to work in the United Kingdom

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.