Assistant General Manager

Job description

Additional Information: This hotel is owned and operated by an independent franchisee, Troutbrook Company. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

 

Assists in the selection, supervision, development, appraisal, counseling, and disciplinary action of associates as necessary.
Oversees the operation of the Front Desk, Housekeeping, F&B (Breakfast Service) and Engineering departments by setting the objectives, measuring performance and supervising the departments.
Achieves desired customer service goals by monitoring the service provided and developing and implementing strategies to achieve desired service levels.
Ensures that all new associates receive a through orientation and on-going technical training.
Increases efficiency of operations by analyzing procedures and practices and implementing alternative strategies as required.
Implements the approved budget; monitor revenues and costs on a daily basis and take corrective action when necessary.
Controls costs by adhering to standards of operations for forecasting, budgeting, scheduling, payroll control, and other expenses.
Monitors service and teamwork on a regular basis and counsels associates as needed.
Meets and exceeds the expectations of the associates by utilizing leadership skills and motivation techniques in order to maximize associate's productivity and satisfaction of direct reports.
Develops and implements strategies to achieve Employee Satisfaction Index goals.
Communicates with other managers and associates to provide smooth working relations between departments.
Determines and communicates standards of performance to associates.
Evaluates associate performance on a regular basis and recommends salary increases as appropriate.
Develops associates to maximize potential and prepare for future promotional opportunities by conducting counseling sessions, determining developmental needs and allowing these needs to be met.
Ensures that disciplinary action is taken as required utilizing consistency, fairness and respect within the framework established.
Ensures that all associates follow safety rules and emergency procedures; takes corrective action where required to improve safety of work areas.
Directs or cooperates with other managerial personnel as required or requested.
Assists the General Manager in accomplishing shared duties and responsibilities.
Assumes General Manager's responsibilities in his absence.
Any reasonable task assigned by Marriott, ownership and/or the General Manager.

Marriott culture and systems experience with FOSSE and/or FSPMS is REQUIRED.
2+ years of hotel or department management experience.
College degree in hospitality or business management is a plus.
Experience in F&B demonstrating a strong understanding of health & safety regulations along with service excellence is preferred.

The Troutbrook Company LLC and Freud Third Avenue Properties LLC, dba Fairfield by Marriott New York Brooklyn, is an Equal Opportunity Employer. In accordance with the New York City Fair Chance Act, we conduct a reference check, employment verification, education verification and resume authentication prior to extending a job offer.

Salary: $70,000 – $90,000 based on education and experience
401(k)
Health Insurance
Paid time off
Marriott Employee Discount
Marriott Friends & Family Discount

The salary range for this position is $70,000 to $90,000 annually.

 

This company is an equal opportunity employer.

frnch1