Venue Manager - Gallery

Job description

At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We are looking for a passionate individual to join the Sheraton community as an Assistant Manager for Gallery Lobby Lounge. Start your career at Sheraton, where you don't just work - you belong. 

 

Position Summary:

·  Be the connecter and facilitator of collective power and assist with managing all aspects of the lobby lounge, tending to the guests and exceeding their expectations
·  Oversee the daily operations of the lounge, including inventory management, staff scheduling, and customer service.
·  Be a confident and welcoming leader, creating an inclusive community that empowers your team to grow and reach their potential
·  Plan and execute team building activities for your team as together we are better
·  Ensure the restaurant is consistently prepared and always stocked through ordering and adequate planning
·  Be the main point of contact for all external & internal clients for the Food and Beverage department
·  Implement marketing strategies to increase sales and customer engagement in conjunction with F&B Leadership team.
·  Ensure effective hiring, training, development, promotion and continuous reinforcement of company policies and procedures.
·  Lead and coach the team towards achieving exceptional guest service and employee satisfaction results.
·  Conducts regular departmental communications briefing and meetings in the absence of the Food & Beverage Manager
·  Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings

About You:

·  An up-to-date RSA
·  2 Years relevant experience in a managerial role
·  Full working rights in Australia
·  Enthusiastic to escalate your career
·  Self-motivated, driven and energized in a fast-paced environment
·  Armed with smart solutions and a can-do attitude
·  Leadership & Improvement: Spearhead continuous improvement efforts, focusing on product and service quality, operational efficiency, and profitability.
·  Team Management: Inspire, mentor, and guide F&B staff, ensuring top-notch service for every guest.
·  Guest Relations: Manage reservations and ensure exceptional F&B guest relations.
·  Training & Development: Provide ongoing training and development for F&B staff to maintain high standards.

 

Our Benefits:

·  Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
·  Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
·  Opportunity to receive Employee Referral Incentives and get paid for working with your friend
·  Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness 

 

Sheraton is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​  begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.