Administrator, Field Sales
Luton (Luton) Sales
Job description
JOB SUMMARY
The Administrator UK Field Sales provides dedicated administrative support to the UK Field Sales Team
CORE WORK ACTIVITIES
· Support with RFP's, update master pricing log, following up with hotels for rates
· Assist team with quarterly review presentations
· Consolidate and report holidays for team, update organisational chart, book accommodation for team, weekly movements
· Provide complete administrative support with daily use of computer applications e.g. Word, Excel, PowerPoint
· Organise and attend regular team meetings, minute taking and distributing
· Create Zoomerang surveys, collate and distribute feedback
· Responsible for annual customer forum administration e.g. registration, collating presentations
· Assist with exhibition and agency workshops
· Collate information for key accounts e.g. black-out dates, rates, allocation requests
· Support with the production, distribution and collation of Marketing Briefs
· Support the co-ordination of FAM, hospitality events and trade shows
· Assist in planning of exhibitions
· Provides support to the Sales Support Analysis team for tracking of account production
Preferred Customer Agreement (If applicable)
· Support with production of the Preferred Agreement documentation for all accounts
· Responsible for holding master signed Preferred Agreements
· Tracking reports this includes running reports, cross checking figures with clients MI, liaising with hotels with discrepancies, managing, communicating and checking the accrual process.
· Marketing Fund Requests – booking bedrooms/meeting rooms, tracking on master spreadsheet
Reporting Requirements
· Responsible for all monthly reporting requirements for the Field Sales Team
· Update SFA with address changes, contact details
· Run ad-hoc reports
· Complete internal audits as required
· Managing/supporting Golden Circle and the Brilliant platform
MANAGEMENT COMPETENICES
Leadership
· Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
· Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
· Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
· Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
· Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
· Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
· Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
· Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
· Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards.
· Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
· Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
· Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
· Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
· Business Acumen - Understands and utilizes business information to manage everyday operations.
· Technical Acumen
· An excellent understanding of the sales processes
· Ability to meet deadlines
· Knowledge of teams' strategies and to support the team to achieve their individual and overall team goals
· Knowledge of Marriott products and brand strategies
· Effective decision making skills
· Strong organisational skills, ability to multi task
· Strong problem-solving skills
· Ability to use Excel, Word and PowerPoint to a high standard
· Team player
· Works well under pressure and is able to prioritise effectively
· Delivers on commitments to customers, supervisors and peers.
· Excellent communication skills (verbal, listening, writing)
· Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
· Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
· Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
· Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
· Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
· Writing - Communicates effectively in writing as appropriate for the needs of the audience.
Desired profile
CANDIDATE PROFILE
Education and Experience
· Strong Admin and Office skills.
· Proven track record of excellent verbal, numerical and analytical ability
· 2 years' experience coordinating a small sales team and managing of client and sales data
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.