Accounts Receivable Cash Application Clerk (based in Johannesburg)

Job description

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

Desired profile

Qualifications :

JOB SUMMARY

Responsible to perform Accounts Receivable cash application activities.

CANDIDATE PROFILE

Education and Experience

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Experience in the Hospitality industry, in finance department is recommended

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Organizational and administrative skills are essentials

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Working knowledge of Opera PMS will be advantageous

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Knowledge of Microsoft packages

CORE WORK ACTIVITIES

Managing Work, Projects, and Policies

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Process and match customer payments​

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Follow up with customers regarding payment allocation / application

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Document and request customer refunds

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Process payment related small Item adjustments in line with company policies​

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Process and apply credit card payments in line with SLAs and SOPs

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Follow up on credit card reconciliation discrepancies with merchant service

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Complies with Local laws applying to fraud and collection procedures.

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Generates and provides accurate and timely results in the form of reports, presentations, etc.

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Analyzes information and evaluates results to choose the best solution and solve problems.

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Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.

Maintaining Finance and Accounting Goals

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Develops specific goals and plans to prioritize, organize, and accomplish your work.

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Submits reports in a timely manner, ensuring delivery deadlines.

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Completes period end function each period.

Demonstrating and Applying Accounting Knowledge

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Demonstrates knowledge of job-relevant issues, products, systems, and processes.

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Demonstrates knowledge of return check procedures and credit card charge back.

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Demonstrates knowledge and proficiency with write off procedures.

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Keeps up-to-date technically and applying new knowledge to your job.

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Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information.

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Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Additional Responsibilities

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Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

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Demonstrates personal integrity.

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Uses effective listening skills.

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Demonstrates self-confidence, energy and enthusiasm.

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Manages group or interpersonal conflict effectively.

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Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

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Manages time well and possesses strong organizational skills.

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Presents ideas, expectations and information in a concise well-organised way.

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Uses problem solving methodology for decision making and follow up.

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Makes collections calls if necessary.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.