Account Sales Executive

Job description

POSITION SUMMARY

 

JW Marriott Bucharest Grand Hotel is looking for its next  Account Sales Executive !

Explore our endless world!

Co-workers who feel like family. An environment that says welcome. A place of work that has far more to offer. Together, we are living life to the fullest. Join the #1 leader in hospitality worldwide and be inspired every day. 

As an Account Sales Executive you will:

·  Identify new hotel business (business transient, group, catering) to achieve personal and hotel revenue goals.
·  Understand the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and know how to sell against them.
·  Close the best opportunities for our hotel based on market conditions and needs.
·  Gain understanding of our hotel’s target customer and service expectations; serve the guest by understanding their needs, issues and concerns.
·  Respond to incoming group/catering opportunities for our hotel; (not only group & catering also transient business as well).
·  Use negotiating skills and creative selling abilities to close on business and negotiate contracts.
·  Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
·  Be attentive and focused on guests’ needs, while assisting them and ensuring their satisfaction before and during their event.
·  Partners with Event Management and/or Operations to ensure a customer experience that exceeds guests expectations.
·  Interact with guests to obtain feedback on product quality and service levels.
·  Attend pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.
·  Build and strengthen relationships with existing and new customers to enable future bookings
·  Develop relationships within community to strengthen and expand customer base for group/catering sales opportunities.

Our most successful Account Sales Executive is someone who has:

·  Excellent communication skills, in both English and Romanian (verbal, listening, writing);
·  At least 3 years’ experience in proactive sales;
·  Previous experience in the hospitality industry, especially in the sales segment;
·  Great negotiation skills and creative selling abilities;
·  Computer skills and ability to use standard software applications;
·  Strong planning and organizing skills, ability to drive results and ensure high standards in operations;
·  Strong problem-solving and effective decision-making skills;
·  Ability to acquire and maintain relationships e.g., employees, guests;
·  Effective influence skills and good negotiation skills.

Would you like a place that offers you...

·  Discounted accommodation in over 9000 hotels all over the world. Yes, 9000!
·  Unlimited career opportunities ( both internationally and locally);
·  Meal vouchers;
·  Medical benefits package;
·  5€ breakfast when staying in any of our European hotels;
·  Discounts on food and beverages in all our restaurants and bars;
·  Discounts for friends and family;
·  Wellness and mental health programs;
·  21 Holiday Days (increases with length of service);
·  World class training and development;
·  Amazing associates’ parties;
·  Bonuses when you recommend your friends to our jobs
·  ...and much more

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.  Be  where you can do your best work,  begin  your purpose,  belong  to an amazing global team, and  become  the best version of you.

 

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International.  Be  where you can do your best work,​  begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​ team, and  become  the best version of you.