LVMH - Team Manager - Scottsdale, Arizona

Job description

Company : Louis Vuitton North America
Business group : Fashion & Leather Goods
Both "Old Town" and "Downtown" Scottsdale possess a dazzling array of shopping, galleries and chic eateries. Nicknamed the "Beverly Hills of the Desert," Scottsdale is an inviting destination for a high-end shopping experience. High end shopping destinations are one of the primary attractions of Scottsdale, Arizona and the reopening of our store is sure to impress.
Located in the Fashion Square Mall, one of the largest malls in the United States, our 3,700 sqft of selling space reopens with an expansive façade that will offer great visibility throughout the main corridor of the mall. Upon entry, clients will be drawn to a large and impactful Invitation Wall and be able to sit back and relax in the new lounge area of this Core Concept design store. Two preserved Louis Vuitton trunks from 1907 and 1909 will be showcased, as well as four historic visuals highlighting trunk hardware details. The store is finished with a textured oak with pale gold metal accents, providing an inviting setting.

Desired profile

Experience required : Minimum 5 years
As a role model for the team and wider business, you will need to demonstrate superb sales leadership skills in respect to building your personal client portfolio, driving client repurchase rates & cross selling thus ensuring that all business opportunities are maximized through efficient sales floor management while also ensuring that each client who visits the store has a memorable and world class customer experience.
In collaboration with the Store Manager you will have ownership for the business by recruiting, developing and leading the team, fostering & developing client relationships, while also being strategically agile in order to drive strong sales results. Additionally you will be responsible for providing market expertise in relation to client needs and developing strategies to maximize product performance by leveraging visual merchandising, client development training and team animations.
To be successful in this role you must be commercially minded with a thorough understanding of the luxury market ideally gained within the retail sector. With extensive people management skills and a flare for world class customer services, you will continuously strive to exceed our customers' expectations. Given the fast paced nature of our business you must have an agile approach to your role and thrive working in a dynamic and evolving environment.