LVMH - Part Time Sales Consultant - Selfridges LG

Job description

Company : Loewe UK
Business group : Fashion & Leather Goods
To welcome clients to the Loewe Leather Goods Concession in Selfridges and delivering luxury customer service. Acting as a Brand Ambassador establish a relationship with clients and maximising profitable sales.
Ensuring that the Concession housekeeping standards are exemplary and stock is handled with care.

Desired profile

Experience required : Beginner
GENERAL DUTIES AND RESPONSIBILITIES
Welcome all clients to the Loewe Concession ensuring the client feels comfortable in the environment.
Greet all clients and build a relationship with them to assist in selecting the right products for them whilst maintaining the rapport and offering advice
Introduce additional complementary products targeted to your client and share product knowledge.
Process the sale in a confident and professional manner whilst maintaining the relationship with the client
Gather and collate client's CRM details to maintain the relationship and build the client book ensuring a personal follow-up with the client
Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Loewe image
Exceed all behavioural requirements in the adhering to the dress code and appearance guidelines as indicated by the Concession Manager
Actively drive your product knowledge by keeping up to date with fashion trends, participating in in store training, updating yourself on all product lines and searching out relevant information on products
Support control and management of stock in line with the Stock Room Manager's directions
PROFILE
A minimum of 2 years' experience in sales in a luxury, high fashion environment
Experience in selling RTW and/or Leather Goods
Passion for fashion and sales
A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience
Excellent personal presentation
- a Loewe Brand Ambassador
Understanding of Retail KPIs
A fluent level in English is essential and additional languages are an advantage
PERSONAL QUALITIES
Strong Business sense and results orientated
Service orientated
Fashion culture
Can do, proactive and positive attitude
High level of self-confidence, drive and determination to succeed individually and as part of a team