LVMH - Part Time Sales Consultant (30 hours) - Selfridges LG

Job description

Company : Celine Europe
Business group : Fashion & Leather Goods
GENERAL DUTIES AND RESPONSIBILITIES
- Welcome all clients to the Celine Concession ensuring the client feels comfortable in the
environment.
- Greet all clients and build a relationship with them to assist in selecting the right products for
them whilst maintaining the rapport and offering advice
- Introduce additional complementary products targeted to your client and share product
knowledge.
- Process the sale in a confident and professional manner whilst maintaining the relationship with
the client.
- Gather and collate client's CRM details to maintain the relationship and build the client book
ensuring a personal follow-up with the client
- Maintain store standards on stock and adhere to the visual merchandise guidelines promoting
the Celine image
- Exceed all behavioural requirements in the adhering to the dress code and appearance
guidelines as indicated by the Concession Manager
- Actively drive your product knowledge by keeping up to date with fashion trends, participating
in in store training, updating yourself on all product lines and searching out relevant
information on products
- Support control and management of stock in line with the Stock Room Manager's directions

Desired profile

Experience required : Minimum 2 years
- A minimum of 2 years' experience in sales in a luxury, high fashion environment preferably
boutique
- Experience in selling RTW and/or Leather Goods
- Passion for fashion and sales
- A commitment to achieving and exceeding targets whilst focusing on the client's needs and
experience
- Excellent personal presentation
- a Celine Brand Ambassador
- Understanding of Retail KPIs
- A fluent level in English is essential and additional languages are an advantage