Description de l'offre
Company : Louis Vuitton UK
Business group : Fashion & Leather Goods
Louis Vuitton is seeking a Luxury Full-Time Client Advisor for our elegant stores within London.
Candidates will aspire to do more than sales/selling, but strive to be a true advisor to your clients, guiding them across the Brand's various métiers to select the products that meet your customer's lifestyle needs. You will excel in driving sales, providing excellent and elevated customer service and working together with your team to provide an outstanding environment for customers and staff. Language Skills (Arabic, Mandarin, Russian) are desired, but not required.
Experience required : Minimum 2 years
You will be meticulous, agile, curious, commercially minded, empathetic, curious, and have a proven track record in retail or hospitality. Passion for the Louis Vuitton brand is required, as well as a sense of ownership and accountability, interpersonal skills, and a professional and elevated attitude.
ESSENTIAL DUTIES & RESPONSIBILITIES
Drive and achieve individual and team objectives and be accountable for sales results
Welcome every Client and provide the best Client experience
Advise Clients across the Brand and all product categories
Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
Perform as a team-player, participate in all activities contributing to the overall objectives of the store
Learn and master Brand and product knowledge
Respect Louis Vuitton Brand standards in terms of grooming and behavior
Follow the company's policies and procedures