LVMH - Full Time Client Advisor - Manchester

Job description

Company : Louis Vuitton UK
Business group : Fashion & Leather Goods
Louis Vuitton is currently seeking a Full-Time Client Advisor for our Selfridges department store in Manchester. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.
This is an opportunity for those who see themselves as more than a Sales Associate, or Sales Assistant, but truly as a 'Client Advisor'
- someone who has the curiosity to discover their clients and dare them to be true to themselves. You must have a passion for the creative direction of the Louis Vuitton Menswear line, and be able to share that passion with new and existing clients.
You will be meticulous, commercially minded, empathetic, curious and have a proven track record in retail, customer service, or hospitality, with a strong drive for results.
"Make your career a beautiful journey" with Louis Vuitton

Desired profile

Experience required : Minimum 2 years
Your Skills:
Excellent customer service and a drive to deliver seamless client experience
Embody the Louis Vuitton values: curiosity, empathy, agility and commercial mind-set
Be an excellent team player
Thrive in a fast paced environment
Experience in luxury or high end retail environment as a Sales Advisor, Client Advisor, Client or Customer Experience expert or equivalent
Our expectations:
Develop long term relationships with your clients and foster brand loyalty
Drive and achieve individual and team objectives and be accountable for sales results
Learn and master brand and product knowledge
Candidates should be comfortable with high-volume, fast paced environments, and have a strong drive for results, as well as held prior positions in retail. The ideal profile will have a passion for Louis Vuitton and a hunger to grow and develop within the brand, building a long term career with the House. We are looking for true 'Advisors,' who have a passion for more than just selling, but creating long-term and trusting relationships with our clients.
Experience working a department store environment is a plus, but not required.
ESSENTIAL DUTIES & RESPONSIBILITIES
Drive and achieve individual and team objectives and be accountable for sales results
Welcome every Client and provide the best Client experience
Advise Clients across the Brand and all product categories
Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
Perform as a team-player, participate in all activities contributing to the overall objectives of the store
Learn and master Brand and product knowledge
Respect Louis Vuitton Brand standards in terms of grooming and behavior
Follow the company's policies and procedures