LVMH - Employee Communications Consultant - Graduate Student Internship

Job description

Company : Louis Vuitton North America
Business group : Fashion & Leather Goods
* Note: These positions will run from October 1, 2015 through May 30, 2016 or longer, based in our corporate offices is New York City, and applicants are required to be available immediately and for the full duration of that timeframe at a minimum of 20 hours per week. Visa sponsorship and relocation will not be provided. 
Louis Vuitton is looking for two Internal Communications Consultant interns, at approximately 20 hours per week each, for the Fall semester and ongoing. There is potential to pursue future long term career opportunities with Louis Vuitton or with other LVMH brands in the second half of 2016. The role is working directly with our head of Internal Communications on change management, internal communications and employee engagement initiatives.
While all roles at Louis Vuitton at any level are very hands-on and involve administrative and tactical responsibilities, this role also has the opportunity to become involved in high-level communications strategy and to work on the development of change management methodologies for our internal communications and HR teams. We prefer candidates with Internal communications work experience and French, Spanish or Portuguese language skills, as well as candidates who have worked in the retail or luxury industries. US Work authorization is required. The consultants will support the Internal Communications function with cross functional interaction with Corporate departments and Regional Retail teams. The role is based in Louis Vuitton America’s New York Corporate headquarters within the Human Resources Department.
Current students attending graduate school in the NYC metro area in Organizational Development, Industrial-Organizational Psychology, Communications or Change Management or closely related programs, as well as 2015 graduates, are encouraged to apply.

Desired profile

Experience required : Minimum 2 years
Internal Communications
- Support the Sr. Internal Communications Manager with the implementation and annual development of LVA’s comprehensive communications plans, including but not limited to planning and contributing content for our zone-wide (Americas) intranet, newsletters, Development Board and other tools.
- Provide consultative, methodological and executional support to change management efforts across the zone, including but not limited to reorganizations, talent strategies, recognition and incentives and employee engagement initiatives.
- Partner with Sr. IC Manager to map out intranet content for zone and serve as “intranet webmaster,” tracking content with a calendar and working with each department’s contributor to plan weekly content postings and updates.
- Coordinate with Regional HR Managers and Talent Acqisition and Development team to highlight employees, as well as communicate to employees about open positions across the network.
- Manage the contributions for and distribution of La Lettre, Welcome Kits and other tools (i.e. Career Cards) for the zone, liaising with Paris and Regional HR leaders to manage and venders.
- Identify and gather metrics to monitor strategic communications efforts across our various channels and make recommendations.
Employee Engagement
- Partner with the Sr. IC Manager, Maison Manager, and cross-functional Corporate Social Responsibility teams to execute LVA employee engagement programs, including conceptualizing, planning, internal marketing for projects and events. (i.e. Town Hall, Holiday party, NAH month, Earth Day, “Lunch & Learn”, Maison Language classes)
- Manage corporate employee-focused programs such as Matching Donations and Tuition Assistance, which involves coordination with Regional HR Managers to assure proper administration and recognition of employees. Contribute process improvement, and cost-maximization strategies and ideas.
- Support employee engagement survey initiatives, including focus groups and engagement survey initiatives, client service programs and customer service trainings.