LVMH - Client Advisor, Full Time - Vancouver BC Canada

Job description

Company : Louis Vuitton Canada
Business group : Fashion & Leather Goods
As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to  the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. 
You will proactively reach out to your Clients in order to achieve individual and team goals.
Mandarin Language Proficiency highly preferred but not required
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Drive and achieve individual and team objectives and be accountable for sales results
- Welcome every Client and provide the best Client experience
- Advise Clients across the Brand and all product categories
- Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
- Perform as a team-player, participate in all activities contributing to the overall objectives of the store 
- Learn and master Brand and product knowledge
- Respect Louis Vuitton Brand standards in terms of grooming and behavior
- Follow the company's policies and procedures

Desired profile

Experience required : Minimum 5 years
EXPECTED ATTITUDES & SKILLS:
- Minimum 3-5+ years Retail Experience (Luxury retail preferred)
- Client Development experience
- Curiosity
- Empathy
- Agility
- Commercial Mindset
- Passion for the Brand Professional Attitude Responsibility & Ownership
- Professional presentation
- Excellent interpersonal skills
- Ability to communicate effectively both verbally and in writing
- Self-starter
- Dependable
- Punctual
- Flexible
- Excellent problem solving skills
- Computer/Systems literacy a must
- Be fashion-forward
- Possess a passion for the fashion/luxury-goods industry
- Be a team player
- Have a pro-active attitude