Digital Product Assistant

Job description

We’re looking for a shooting star leaping through the sky, a tiger defying the laws of gravity… Are you a rock ‘n’ roller ready to make a difference? A music legend who’ll pull out all the stops to see their work in bright neon lights? If so, then let’s talk.

Is this the role that dreams are made of? Working at Lucky Voice is pretty close. Our mission is to provide the most liberating, heart-racing, life-affirming karaoke experience on earth. We want to make others smile, laugh and harmonise through the power of music - and that includes having a kickass time whilst working and that’s where you come in. Lucky Voice HQ is on the lookout for a new superhero to join our team. Whether you’re into the blues/pop/classical/death metal or yodelling - we’ve shuffled up and found a cosy spot for you.

Our headquarters are a stone’s throw away from Oxford Street and a hop from our flagship bar on Poland Street - handy for those early morning, mid-afternoon or late night karaoke marathons eh? We may look unassuming from the outside but the telltale signs are all there. Just follow the trail of musical notes and the sound of a merry singalong…

As the Digital Product Assistant, you'll have the opportunity to work on the ongoing improvement of the Lucky Voice digital products including an iOS application, the song catalogue, the company's websites and more. You'll be working with the Digital Product Manager on planning, carrying out and analysing user and market research projects. Most importantly, you'll be responsible for the quality assurance process of the song catalogue, and therefore have a major impact on the shape of the core company's asset.

If you are: tech savvy, resourceful and inquisitive, curious and keen to research ways things can work better, full of ideas and innovative when given a challenge, willing to take the initiative and organise your workload around priorities and deadlines, not afraid to dive into asking questions and then analyse the answers, get your hands dirty building and then examining qualitative and quantitative reports based on user feedback and market research, then we'd love to hear from you!

Desired profile

Skills you have: Tech savvy, market research, qualitative and quantitative data analysis, report building, communication

Personality: Eager to learn, curious, resourceful, team player but comfortable working independently, determined and motivated by new challenges

Experience:
-Excellent communication, written and verbal presentation skills in English
-Ability to display and communicate a logical thought process, with excellent analytical skills
-Undertake individual working to a high level of detail
-Ability to be resourceful, hands on and work both independently and as part of a high performing team
-Must be pro-active and inquisitive
-Ability to take initiative, responsibility and the ownership of tasks and projects
-Some flexibility around working hours necessary for evening focus groups and user workshops.

Responsibilities:
-Song catalogue quality assurance
-Song catalogue content organisation
-Playlist curation
-Assistance in organising, carrying out, reporting on and analysing user research
-User feedback analysis
-Market research and analysis
-iOS app optimisation research