Trace Integrity Analyst

Job description

Trace Integrity Analyst
Leeds

Salary up to £30,000k + 3% flexible benefits + on target bonus of 5% + contributory pension

THE ROLE
A rare and exciting opportunity to join one of the fastest growing companies in the UK. We are looking for a Trace Integrity Analyst who truly wants to make an impact on our organisation. The successful candidate will be responsible for summarising, analysing and testing data which enables improvements to be made to Lowell’s internal trace system.

We have a strong track record of sustainable growth which is set to continue - the team that helps to deliver that will be rewarded for their contributions with a competitive package including market rate salaries, flexible benefits and annual bonus.

EXPERIENCE REQUIRED
• Understanding of UK credit industry
• 1+ year of data analysis and SAS experience in Financial Services

QUALIFICATIONS
• Numerate degree qualification (preferred degrees include Business, Statistics, Finance)

KEY RESPONSIBILITIES
Reporting to the Trace Development Manager your responsibilities will include:-

• To analyse and summarise information in order to draw effective conclusions from the data to support key business trace decisions/Trends
• To identify and deliver trace process automation opportunities
• To produce MI to enable trends to be identified & investigated
• To assist in the testing and implementation of trace system enhancements
• Relevant process documentation/maps are kept up to date
• Ad-hoc analysis as required by Head of Analytics

SKILLS AND COMPETENCIES
• Effective communicator with good organisational skills
• Basic SAS skills
• Logical thought process
• Proficient in Microsoft Office Suite (Word, Excel, Powerpoint) programs
• Strong analytical skills
• Able to work effectively within a team and as a individual
• Communication skills and presentation skills

LOWELL GROUP
One of just 200 companies to hold Champion Investor in People status our customer service is currently rated as ‘outstanding’ by Investor in Customers, the UK’s leading customer experience consultancy. We are a leading provider of credit management services specialising in collection, data analytics and customer insight. Our Leeds office is our headquarters and also the centre for our debt purchase business.

Through our debt purchasing arm we work with a range of creditors and service providers including banks and mobile phone companies. We buy their non-performing accounts, and then work with each individual customer to establish and agree a tailored repayment plan based on their circumstances.

With 14 million owned accounts and 800 team members we set up over 130,000 new arrangements, make and receive over 3 million calls and send 4 million letters a month.

Our strong track record of success is based on great people giving 100% commitment to deliver great results both for our customers and for our business.

REWARD PACKAGE
• Competitive salary, annual bonus and pay reviews, contributory pension and 3% flexible benefits pot with options including cycle to work, critical illness, dental insurance, childcare vouchers, travel insurance, dining club and retail discounts.
• Ability to buy and sell up to one week’s worth of holiday subject to start date
• Free shuttle bus from Leeds City Centre
• Subsidised restaurant and free on-site gym
• A range of incentives designed to communicate, connect, develop, involve and recognise our team
• 11-strong learning and development team offering a range of internal and external programmes and financial support for qualifications to support career progression

If you wish to be considered for this superb opportunity and to join a winning team, click apply and attach your CV. You must be eligible to work in the UK.