Rota Coordinator

Job description

LloydsPharmacy careers are not just different, they are unlimited. We are one of the most dynamic and innovative pharmacy chains in the UK. Fulfilling 5,000 to 25,000 prescriptions per outlet per month, we do much, much more than dispense prescriptions. With a unique holistic approach to enabling people to live healthier and more positive lives, we are committed to offering the best advice and service to customers including private consultations, medicine use reviews, screening, self-care advice and more besides. We also deliver onsite outpatient dispensing in hospitals, mental health and prison contracts and specialist off side dispensing services within or LloydsPharmacy portfolio.

Based from our regional office in Glasgow our Rota Coordinators maximise the quality of service provided to LloydsPharmacy customers by proactively managing relationships with both internal and external contacts in order to provide pharmacist cover within budgets and support the recruitment and retention of pharmacists.

Key Responsibilities

• Build and maintain effective working relationships with all customers, both internal and external.


• Act as an ambassador for the Company’s Vision, Aims and Values, encouraging good locums to join us as employed Pharmacists


• Plan and manage the rota for pharmacist cover within area(s) of responsibility ensuring that all pharmacies open on time with a qualified pharmacist on duty that can perform the required services for the pharmacy


• Proactively manage the costs of pharmacist cover within budget, ensuring that the most cost effective solution is found whilst maintaining high level of service and consistency in individual pharmacies


• Check invoices to ensure validity and process in an accurate and timely manner as per company process.

Experience

• Excellent Customer Service and influencing skills


• The ability to build long term relationships


• Working under pressure


• Meticulous attention to detail


• Confident using Microsoft Word and Excel

Rewards and benefits

Wherever you work with Celesio, you will enjoy a uniquely rewarding career. You will be challenged but well remunerated, assume real responsibility but be well trained and developed to undertake it. You’ll work hard but be recognised for your contribution and be able to keep a healthy work/life balance. In addition to highly competitive salaries, we offer a valuable benefits package which includes generous holiday, pension scheme, professional support and relevant training, childcare vouchers, option to buy additional holiday and an employee discount scheme. What’s more, we regularly review our rewards package and it is improving all the time.