Heavy Equipment Parts Advisor Laval QC

Job description

Liebherr-Canada Ltd . is a part of the Liebherr Group. Family owned for more than 65 years,the Group now employs over 42,000 people, in more than 130 companies on all continents. Liebherr Canada was incorporated in 1973 and now operates in seven (7) provinces to facilitate sales, marketing and aftersales of selected Liebherr products. Liebherr’s diverse and engaged workforce have been central to the company being recognized for innovative, highest quality products and customer-driven service.

Reporting to the Parts and Service Manager - Laval, the Parts Advisor is responsible for filling parts orders and assist internal and external clients in their search for parts. Assumes the follow-up to final delivery to the client.

The work schedule is from Monday to Friday, 8 hours a day and additional working hours may be required on occasion

Responsibilities

· Opens and maintain all work orders –find parts, input labour, and register outside vendor invoices
· Create, receive, stock all PO’s from factories and distributors
· Take customer calls (parts as well as service when needed)
· Order all supplies for mechanics
· Assist mechanics with parts needed to complete work orders
· Process and create all warranty claims for corresponding factories – coordinate warranty parts return as well as credit notes
· Process, print and mail all part and work order invoices
· Provide superior internal and external service to maximize customer satisfaction

Competencies

· Minimum High school diploma; post-secondary Diploma as Parts Advisor or Sales would be considered an asset
· 2+ years’ experience in an heavy equipment, truck or automotive related industry
· experience in a parts related position considered an asset
· Bilingual in French and English

Why Liebherr Canada?

We are committed to maintain a long-term relationship with our employees. We offer competitive compensation and a comprehensive benefits program including Company paid health, dental and vision care plan for employees and their dependents from the 1st day, 3 weeks’ annual vacation to start, and an RRSP with a generous employer match.

All Liebherr Canada positions:

• Safe Work Practices • Customer Service Oriented • Professional Demeanor • Proactive

• Computer Literacy • Sense of Urgency • Interpersonal Skills

Thank you for your interest in Liebherr Canada. The Recruiter responsible for the vacancy reviews candidate applications. Only those candidates who meet our selection criteria will be contacted.

Upon request, accommodations in the recruitment process will be provided for job applicants with disabilities.

Liebherr-Canada Ltd.

Human Resources