Customer Insight Analyst

Job description

We are looking for a Customer Analyst to join our growing Category Management team. Your main purpose will be to support the business to ensure our customers are at the heart of decision making. You’ll do this by working closely with our growing Buying Department as well as assisting our international Head Office in Germany. You’ll work on category reviews and provide reports to key stakeholders.
The team sits within our Buying department and the team that you work with has lots of influence on the products we sell in our stores across the UK.

**Please note as per Lidl internal structures the job title for this role is an Administrator**

What you'll do

·  Providing administrative support to the Category Management team
·  Creating presentations to provide an insight into trends to assist the Buyers with their decision making
·  Understanding Lidl and competitor performance on categories and identifying key performances
·  Creating and updating regular reports, analysing various internal data, Kantar data and research from other market research providers
·  Liaising with Buying teams
·  Other ad hoc duties

What you'll need

·  Comfortable working with various data and an appreciation for numbers
·  Excellent communication skills both written and verbal
·  Advanced Excel skills are essential
·  Proactive and driven with a strong work ethic
·  Highly focused and accurate with an uncompromising eye for detail
·  Energetic with a hands-on approach and ‘can do’ attitude
·  A strong multi-tasker with the ability to prioritise conflicting deadlines
·  Confident using Microsoft Office Package including MS PowerPoint

What you'll receive

This isn't getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We're proud to offer a competitive salary starting from £22,000 to £28,000 (depending on experience) with an additional non-contractual 10% London weighting and a generous holiday allowance. Save for your future with our pension scheme, or save today with an in store discount, plus extra discounts on days out, cinema tickets and much more.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.