Distribution Center Training Group Lead (Seasonal) Broad Street DC7 2nd Shift

Job description

Description

Position Summary:

1.    
Effectively manage
and execute all training components to support the operation. Ensuring all new
hires are equipped with knowledge of safety policies, procedures and are confident
performing their role

2.    
Effectively manage
new learner classes and floor training for the operation teams

·  Contribute to all facets of the day-to-day
management of the Associate Trainer program

Job Responsibilities:

Ø 
New Hire Training Specialist

o   
Assist in all set up for upcoming training seasons; to include, but not
limited to:

o   
Obtain lists of new hires from talent acquisition and/or contingent
partner

o   
Build facilitator and floor trainer effectiveness through hands coaching
and observations

o   
Audit and file all training documents

o   
Coordinate logistics for training classes including location, tools and
supplies

o   
Advise on potential training needs by way of observations and feedback

o   
Partner with other training team members or operations leaders on the
design and delivery of new programs to

meet business needs, i.e., design new training materials,
maintain current training SOPs and educate trainers

o   
Participate as an L&D representative in cross functional project
task forces to identify effective training processes                    and develop required training solutions,
in support of business initiatives

o   
Recruit and train new trainers prior to spring and fall peak seasons

o   
Provide ongoing coaching and feedback to trainers and new associates, and
provide performance progress to          group
leads and supervisors

o   
Gather hindsight feedback each season and provide recommendations for
continuous improvement

o   
Organize and lead PIV training classes

o   
Monitor expirations of HAZ and PIV licenses

Ø 
Manage Peak New Hire Schedules/Rosters

o   
Communicate with Human
Resources, operations leaders and trainers each week to ensure complete
alignment

o   
Re-allocate new
hires as necessary to meet optimal ratios, dept. needs and use resources wisely

o   
Work with MGT to
ensure all new hires have WM ID’s on Day 1

Ø 
Manage Peak Season Readiness Workshops for all
locations

o   
Regularly
communicate with all leaders to ensure training needs are met and class size is
optimal

o   
Secure department
checklists to ensure role-play activities are effective

o   
Schedule trainers
and classroom

o   
Recruit and train
new trainers

o   
Ability to effectively
navigate change and ambiguity, while consistently practicing “assuming positive
intent” and “it matters how we play the game”

Job
Qualifications/Requirements:

·        
Ability to work independently, with minimal supervision

·        
Exceptional verbal and written communication skills / organizational skills

·        
Excellent presentation/facilitation skills

·        
Flexible and innovative with the ability to manage
responsibilities in a fast-paced environment

·        
Demonstrated understanding of adult learning concepts

·        
Ability to effectively communicate and interact with
all levels of the business

·        
Good decision making, time management and problem-solving
skills

·        
Ability to influence and give feedback to ensure
optimal training outcomes

·        
Proficient in Microsoft Office programs (Publisher,
Excel, PowerPoint, Word, Adobe)

Qualifications

Position Summary:

1.     Effectively manage and execute all training components to support the operation. Ensuring all new hires are equipped with knowledge of safety policies, procedures and are confident performing their role

2.     Effectively manage new learner classes and floor training for the operation teams

·  Contribute to all facets of the day-to-day management of the Associate Trainer program

Job Responsibilities:

Ø   New Hire Training Specialist

o    Assist in all set up for upcoming training seasons; to include, but not limited to:

o    Obtain lists of new hires from talent acquisition and/or contingent partner

o    Build facilitator and floor trainer effectiveness through hands coaching and observations

o    Audit and file all training documents

o    Coordinate logistics for training classes including location, tools and supplies

o    Advise on potential training needs by way of observations and feedback

o    Partner with other training team members or operations leaders on the design and delivery of new programs to

meet business needs, i.e., design new training materials, maintain current training SOPs and educate trainers

o    Participate as an L&D representative in cross functional project task forces to identify effective training processes                    and develop required training solutions, in support of business initiatives

o    Recruit and train new trainers prior to spring and fall peak seasons

o    Provide ongoing coaching and feedback to trainers and new associates, and provide performance progress to          group leads and supervisors

o    Gather hindsight feedback each season and provide recommendations for continuous improvement

o    Organize and lead PIV training classes

o    Monitor expirations of HAZ and PIV licenses

Ø   Manage Peak New Hire Schedules/Rosters

o    Communicate with Human Resources, operations leaders and trainers each week to ensure complete alignment

o    Re-allocate new hires as necessary to meet optimal ratios, dept. needs and use resources wisely

o    Work with MGT to ensure all new hires have WM ID’s on Day 1

Ø   Manage Peak Season Readiness Workshops for all locations

o    Regularly communicate with all leaders to ensure training needs are met and class size is optimal

o    Secure department checklists to ensure role-play activities are effective

o    Schedule trainers and classroom

o    Recruit and train new trainers

o    Ability to effectively navigate change and ambiguity, while consistently practicing “assuming positive intent” and “it matters how we play the game”

Job Qualifications/Requirements:

·         Ability to work independently, with minimal supervision

·         Exceptional verbal and written communication skills  /  organizational skills

·         Excellent presentation/facilitation skills

·         Flexible and innovative with the ability to manage responsibilities in a fast-paced environment

·         Demonstrated understanding of adult learning concepts

·         Ability to effectively communicate and interact with all levels of the business

·         Good decision making, time management and problem-solving skills

·         Ability to influence and give feedback to ensure optimal training outcomes

·         Proficient in Microsoft Office programs (Publisher, Excel, PowerPoint, Word, Adobe)

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.