loreal travel retail americas e-learning and community manager

Job description

  To be considered, candidates must be eligible to work in the United States.  No visa sponsorships will be provided.
·  To be considered, candidates must be located in Miami, Florida.  No relocation assistance will be provided.

L'OREAL TRAVEL RETAIL AMERICAS operates in a unique distribution channel covering point of sales such as Airports, Airlines, Cruise ships, border stores, downtown duty free stores.

Job Profiles:  (Education, years of experience and technical competencies required)

·  3-5 years experience in Digital & Project Management
·  Community Platform/Project Management
·  Data & Results driven
·  Ability to engage stakeholders & collaborators
·  Innovative, strategic, engaging

DIGITAL TRANSFORMATION LEADERSHIP

·  Strategizes digital transformation
·  Upskills and transmits digital knowledge and mindset
·  Drives the change toward brand and consumer centricity
·  Leads toward data-driven organization

DIGITAL BRAND BUIDLING

·  Is obsessed with consumer centricity
·  Builds audience through relevant content
·  Scales consumers and influencers engagement
·  Masters digital marketing tactics

DATA-DRIVEN

·  Optimizes investments & ROI
·  Masters analytics to build action plans

DIGITAL TECHNOLOGY EXPERTISE

·  Leads with strong agile project management skills
·  Acts as a strategic business partner
·  Has deep technical skills
·  Focuses on delivery: design/build/run

EMBODIES BRAND IDENTIY & SELECTIVE BEAUTY UNIVERSE

·  Master brand identity and knows sense of purpose
·  Masters market and trends knowledge
·  Designs appropriate learning solutions for Customer Experience  

ELEVATES CUSTOMER EXPERIENCE & SERVICE ATTITUDE

·  Fosters empathy
·  Knows customer profiles & transmits customer centricity
·  Animates learning communities with passion
Job Description:

Plan, develop, deploy and manage internal E-learning Social APP to strengthen our brands image, engage users  (beauty advisors) and increase learning/community activity.

Manage and plan the need for content

·  Collaborate with Marketing and Education teams to create, manage and execute monthly brands’ Educational, social and viral Editorial Agenda.
·  Manage a promotional and editorial calendar adopting a test and learn approach.
·  Ensure measurement with identified KPIs.
·  Select and manage external agencies when required.

Provide Innovative & Meaningful Content

·  Supervise all material development and distribution for digital media, copy-edit and proofread all content.
·  Create compelling and engaging digital content, which will attract and engage users encouraging interactivity.
·  Monitor social media, flagging opportunities to create direct content and share best practices to internal stakeholders.
·  Learn about upcoming product launches, brand activities, international events, to ensure they are incorporated in the monthly content calendar.
·  Track trends and news within the beauty industry at large, to ensure the community is participating in relevant conversations.

 
Interact with users

·  Interact with users using social media management related tools to generate activity and engagement.
·  Be the spokesperson of the company on the app: news, advice, etc…  
Provide internal stakeholders with detailed feedbacks

·  Produce monthly/quarterly reports (activities-KPIs-trend) including next month/quarter agenda.
·  Act as an in-house content expert; produce social media listening and engagement reports for internal teams to fuel insight development.

","title":"L'Oreal Travel Retail Americas- E-learning & Community L'Oreal Travel Retail Americas- E-learning & Community Manager in Florida - Miami | Digital at l'oreal       .aurelia-hide { display:none !important; }      L'Oréal | Job Description
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·  To be considered, candidates must be eligible to work in the United States.  No visa sponsorships will be provided.
·  To be considered, candidates must be located in Miami, Florida.  No relocation assistance will be provided.

L'OREAL TRAVEL RETAIL AMERICAS operates in a unique distribution channel covering point of sales such as Airports, Airlines, Cruise ships, border stores, downtown duty free stores.

Job Profiles:  (Education, years of experience and technical competencies required)

·  3-5 years experience in Digital & Project Management
·  Community Platform/Project Management
·  Data & Results driven
·  Ability to engage stakeholders & collaborators
·  Innovative, strategic, engaging

DIGITAL TRANSFORMATION LEADERSHIP

·  Strategizes digital transformation
·  Upskills and transmits digital knowledge and mindset
·  Drives the change toward brand and consumer centricity
·  Leads toward data-driven organization

DIGITAL BRAND BUIDLING

·  Is obsessed with consumer centricity
·  Builds audience through relevant content
·  Scales consumers and influencers engagement
·  Masters digital marketing tactics

DATA-DRIVEN

·  Optimizes investments & ROI
·  Masters analytics to build action plans

DIGITAL TECHNOLOGY EXPERTISE

·  Leads with strong agile project management skills
·  Acts as a strategic business partner
·  Has deep technical skills
·  Focuses on delivery: design/build/run

EMBODIES BRAND IDENTIY & SELECTIVE BEAUTY UNIVERSE

·  Master brand identity and knows sense of purpose
·  Masters market and trends knowledge
·  Designs appropriate learning solutions for Customer Experience  

ELEVATES CUSTOMER EXPERIENCE & SERVICE ATTITUDE

·  Fosters empathy
·  Knows customer profiles & transmits customer centricity
·  Animates learning communities with passion
Job Description:

Plan, develop, deploy and manage internal E-learning Social APP to strengthen our brands image, engage users  (beauty advisors) and increase learning/community activity.

Manage and plan the need for content

·  Collaborate with Marketing and Education teams to create, manage and execute monthly brands’ Educational, social and viral Editorial Agenda.
·  Manage a promotional and editorial calendar adopting a test and learn approach.
·  Ensure measurement with identified KPIs.
·  Select and manage external agencies when required.

Provide Innovative & Meaningful Content

·  Supervise all material development and distribution for digital media, copy-edit and proofread all content.
·  Create compelling and engaging digital content, which will attract and engage users encouraging interactivity.
·  Monitor social media, flagging opportunities to create direct content and share best practices to internal stakeholders.
·  Learn about upcoming product launches, brand activities, international events, to ensure they are incorporated in the monthly content calendar.
·  Track trends and news within the beauty industry at large, to ensure the community is participating in relevant conversations.

 
Interact with users

·  Interact with users using social media management related tools to generate activity and engagement.
·  Be the spokesperson of the company on the app: news, advice, etc…  
Provide internal stakeholders with detailed feedbacks

·  Produce monthly/quarterly reports (activities-KPIs-trend) including next month/quarter agenda.
·  Act as an in-house content expert; produce social media listening and engagement reports for internal teams to fuel insight development.

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Collaborate with Marketing and Education teams to create, manage and execute monthly brands’ Educational, social and viral Editorial...","dateCreated":"2019-02-11T20:40:08.797000","cityStateCountry":"United States","ml_jobExperience":null,"brands":"","parentRefNum":"LOREUS","ml_skilled_jd":"to be considered, candidates must be eligible to work in the united states. no visa sponsorships will be provided . to be considered, candidates must be located in miami, florida. no relocation assistance will be provided . l'oreal travel retail_knowledge americas operates in a unique distribution_channel covering point_of_sales such as airports, airlines, cruise ships, border stores, downtown duty_free stores . job profiles . educating years of experience and technical competencies required . 3-5 years experience in digital & project_management . community platform project_management . data & results_driven . ability to engage stake_holder_management & collaborators . innovative strategic engaging . digital_transformation leadership . strategizes digital_transformation . upskills and transmits digital knowledge and mindset . drives the change toward brand and consumer centricity . leads toward data-driven organization . digital brand buidling . is obsessed with consumer centricity . builds audience through relevant content . scales consumers and influencers engagement . masters digital_marketing tactic . data-driven . optimizes investments & return_of_investement_(roi) . masters analytics to build action plans . digital technology expertise . leads with strong agile project_management_skills . acts as a strategic_business partner . has deep technical_skills . focuses on deliveries . design/build/run . embodies brand identiy & selective beauty universe . master brand_identity and knows sense of purpose . masters market and trends knowledge . designing appropriate learning_solutions for customer_experience . elevates customer_experience & service attitude . fosters empathy . knows customer profiles & transmits customer centricity . animates learning_communities with passion . job description . plan, develop, deploy and manage internal e-learning social advanced_practice_provider to strengthen our brands image, engage users beauty advisors and increase learning community activity . manage and plan the need for content . collaborate with marketing and educating teams to create, manage and execute monthly brands’ educational, social and viral editorial agenda . manage a promotional and editorial calendar adopting a test and learn approach . ensure measurement with identified kpi . select and manage external agencies when required . provide innovative & meaningful content . supervise all material development and distribution for digital_media copy-edit and proof_reading all content . create compelling and engaging digital_content which will attract and engage users encouraging interactivity . monitor social_media flagging opportunities to create direct content and share best_practice to internal stake_holder_management . learn about upcoming product_launch brand activities, international_events to ensure they are incorporated in the monthly content calendar . track trends and news within the cosmetic_industry at large, to ensure the community is participating in relevant conversations . interact with users . interact with users using social_media_management related tools to generate activity and engagement . be the spokesperson of the company on the advanced_practice_provider . news, advice, etc… . provide internal stake_holder_management with detailing feedbacks . produce monthly/quarterly reports activities-kpis-trend including next month/quarter agenda . act as an in-house content expert . produce social_media listening and engagement reports for internal teams to fuel insight development . ","applyUrl":"http://career.loreal.com/careers/login?jobId=61140","ml_filtered_Skills":null,"jobUniqueIdentifierValue":"61140###en_GLOBAL","location":"Florida - Miami","cityCountry":"United States","mapQueryLocation":"Florida - Miami","category":"Digital","ml_Description":"To be considered, candidates must be eligible to work in the United States. No visa sponsorships will be provided . To be considered, candidates must be located in Miami, Florida. No relocation assistance will be provided . L'OREAL TRAVEL RETAIL AMERICAS operates in a unique distribution channel covering point of sales such as Airports, Airlines, Cruise ships, border stores, downtown duty free stores . Job Profiles . Education, years of experience and technical competencies required . 3-5 years experience in Digital & Project Management . Community Platform/Project Management . Data & Results driven . Ability to engage stakeholders & collaborators . Innovative, strategic, engaging . DIGITAL TRANSFORMATION LEADERSHIP . Strategizes digital transformation . Upskills and transmits digital knowledge and mindset . Drives the change toward brand and consumer centricity . Leads toward data-driven organization . DIGITAL BRAND BUIDLING . Is obsessed with consumer centricity . Builds audience through relevant content . Scales consumers and influencers engagement . Masters digital marketing tactics . DATA-DRIVEN . Optimizes investments & ROI . Masters analytics to build action plans . DIGITAL TECHNOLOGY EXPERTISE . Leads with strong agile project management skills . Acts as a strategic business partner . Has deep technical skills . Focuses on delivery . design/build/run . EMBODIES BRAND IDENTIY & SELECTIVE BEAUTY UNIVERSE . Master brand identity and knows sense of purpose . Masters market and trends knowledge . Designs appropriate learning solutions for Customer Experience . ELEVATES CUSTOMER EXPERIENCE & SERVICE ATTITUDE . Fosters empathy . Knows customer profiles & transmits customer centricity . Animates learning communities with passion . Job Description . Plan, develop, deploy and manage internal E-learning Social APP to strengthen our brands image, engage users beauty advisors and increase learning/community activity . Manage and plan the need for content . Collaborate with Marketing and Education teams to create, manage and execute monthly brands’ Educational, social and viral Editorial Agenda . Manage a promotional and editorial calendar adopting a test and learn approach . Ensure measurement with identified KPIs . Select and manage external agencies when required . Provide Innovative & Meaningful Content . Supervise all material development and distribution for digital media, copy-edit and proofread all content . Create compelling and engaging digital content, which will attract and engage users encouraging interactivity . Monitor social media, flagging opportunities to create direct content and share best practices to internal stakeholders . Learn about upcoming product launches, brand activities, international events, to ensure they are incorporated in the monthly content calendar . Track trends and news within the beauty industry at large, to ensure the community is participating in relevant conversations . Interact with users . Interact with users using social media management related tools to generate activity and engagement . Be the spokesperson of the company on the app . news, advice, etc… . Provide internal stakeholders with detailed feedbacks . Produce monthly/quarterly reports activities-KPIs-trend including next month/quarter agenda . Act as an in-house content expert . produce social media listening and engagement reports for internal teams to fuel insight development .