Giorgio Armani Cosmetics Face Designer Harvey Nichols Edinburgh

Job description

Giorgio Armani Beauty is The Hot Premium Brand of the future. We are a leading luxury designer brand in flagship department stores with make-up and service as the competitive advantage.

A Face Designer will be responsible for representing Giorgio Armani Cosmetics as a true ambassador, offering our customers excellent service at all times. You must have a passion for make-up and have a proven track record of consistently achieving sales targets. You must be confident in educating customers on the latest make-up tips and techniques, and helping to promote brand awareness through in-store events.

Master Category Knowledge

· Have a full understanding of all Giorgio Armani Cosmetics products and services

· Attend, engage and participate in all brand training, and implement afterwards

· Monitor Icon products on a daily basis

· Be aware of competitor's products and activity and have knowledge of account performance in relation to Department's performance

· Have detailed knowledge and awareness of the beauty market

· Be able to offer a high level of expertise in terms of makeup techniques and personalised service

Execute Business & Operations

· Be aware of account and personal targets and key performance indicator targets

· Complete all personal paperwork accurately, legibly and on time

· Be aware of and abide by store rules and regulations

· Closely monitor stock levels, following retailer guidelines, raising issues to line manager

· Offer creative ideas to generate new business; with focus on product launches and anniversaries

Drive Selling Process/Techniques

· Deliver luxury service at all times, inviting customers back for a return appointment

· Generate retail sales through the successful execution of in-store events and strengthen brand loyalty

· Make appropriate, personalised product and sample recommendations

· Have a strong focus on link selling and the recruitment of new customers

· Use confident communication and presentation skills when dealing with customers

Foster Service Attitude

Leadership

§Shows passion for people and products

§Follow grooming guidelines to promote the brand image

§Maintain a clean and hygienic work area and adhere to hygiene rules

§Master customer profiling

§Be involved in outside demonstrations/events

§Conduct business to business networking – building a new customer base

§Coaches peers

§Foster team spirit

§Leads by example

§Share artistry know-how and experience

§Works effectively with colleagues in store , in the field and in head office